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Sales Manager

2 weeks ago

Knoxville, TN, United States Explore Industries Full time
Sales Manager - South Eastern U.S.

Location: ExploreBase - Tennessee (Knoxville, Tennessee)

Join the Explore Industries Team

At Explore Industries, we're more than just a leader in fiberglass swimming pool design and manufacturing-we're a team driven by respect, integrity, and innovation. We believe in empowering our employees, fostering collaboration, and delivering top-quality products that set industry standards. We are seeking a dedicated Sales Manager to join our team, serving as a vital link between our customers, dealers, and internal teams to deliver exceptional service and drive client success.

About the Role

As a Sales Manager, you will play a pivotal role in strengthening and expanding our dealer network across the south central region of the US. You will act as the primary business consultant and point of contact for dealers, ensuring seamless communication, proactive problem-solving, and data-driven strategies that enhance dealer performance and revenue growth.

What You'll Do
  • Build and maintain strong, long-term relationships with existing dealers while serving as their primary point of contact.
  • Provide consultative support to dealers, understanding their unique business challenges and delivering tailored solutions to help them succeed.
  • Facilitate effective communication and coordination between dealers, customer service, logistics, and other internal departments to ensure on-time delivery and exceptional service.
  • Analyze territory and dealer performance data to identify growth opportunities and develop targeted strategies.
  • Conduct in-person dealer meetings and presentations to strengthen relationships, launch new products, and align on business goals.
  • Proactively identify and resolve complex issues related to dealer support, logistics, and customer experience.
  • Gather strategic market intelligence and collaborate with the Business Development team to recruit and onboard new dealers.
  • Identify upsell/cross-sell opportunities and partner with dealers to maximize sales potential.
  • Stay informed on industry trends and Explore Industries' products to provide knowledgeable, credible support.
What We're Looking For

Education & Experience:
  • Proven B2B sales and customer service experience with a track record of building successful long-term relationships.
  • Experience working in a high-volume, fast-paced environment with strict deadlines.
  • Business analytics experience and comfort using data to drive decisions (preferred).
  • Swimming pool industry experience (preferred but not required).
  • Bachelor's degree or equivalent business-related experience required.
  • Valid driver's license and willingness/ability to travel weekly (including overnight stays).
Skills & Qualifications:
  • Strong problem-solving skills with a customer-first mindset.
  • Excellent communication and relationship-building abilities.
  • Ability to multi-task and manage competing priorities effectively.
  • Proactive in identifying opportunities for client growth and process improvement.
  • Willingness to learn and cross-train within the team for maximum efficiency.
  • Flexibility to accommodate after-hours customer needs as required.
Why Explore Industries?
  • A collaborative, supportive work environment where your skills make a real impact.
  • Competitive benefits package, including:
    • Generous Paid Time Off & Holidays
    • 401(k) with company match
    • Medical, Dental & Vision Insurance (optional)
    • Optional Life & Disability Insurance

Ready to Dive In?

If you're a motivated and detail-oriented customer service professional passionate about building client relationships and driving success, we want to hear from you

Learn more about us at exploreindustries.com.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.