Ophthalmic Technician

2020 On-site is the leader in mobile vision care. Since 2014, our Mobile Vision Clinics have provided eye care to over 75,000 patients at their workplaces, schools and neighborhoods. In May 2020, we expanded our services to provide vital access to clinical trial assessments and tests, bringing uniquely equipped Mobile Clinics directly to participants. Our focus is "radical patient-centricity", prioritizing the patient experience, minimizing time and distance barriers.

Fast forward, we are stronger than ever and growing rapidly. Joining our team now is a chance to be part of the future of eye care and clinical research. By building relationships with pharmaceutical companies who are prioritizing patient centricity, we are driving the shift towards decentralized clinical trials that put the patient at the heart of every part of the clinical research process.

The Opportunity
Reporting to the Sr. Director of Life Sciences, we have a new opportunity for an Ophthalmic Technician who wants to jumpstart their career at a unique startup in eye health.

You will play a critical role as a patient-facing professional, helping to execute national, specialty life science projects onboard our mobile eye clinics. You are an organized, motivated self-starter who thrives in a fast-paced environment-making connections with patients, managing operational processes, and delivering high-quality care. Because you are the first point of contact for patients, interacting with empathy and professionalism is essential to creating a positive patient experience.

This is a 100% travel position. Most weeks, you will be on the road Monday-Friday (and sometimes weekends as needed), flying to different regions of the country to meet our mobile units, then driving those units to patient locations. While traveling, you will stay in company-provided hotels. A valid driver's license, comfort with long-distance driving, and a willingness to fly frequently are all required.

What You Will Do

• Travel extensively across the U.S., flying to assigned locations and driving our mobile eye clinic between patient sites (no CDL required).
• Perform ophthalmic testing using cutting-edge equipment (vision assessments, eye pressure measurement, retinal imaging, etc.).
• Obtain and maintain necessary certifications to operate equipment onboard the mobile eye clinic.
• Provide excellent patient care, serving as the primary point of contact and ensuring a welcoming, supportive experience.
• Communicate with patients regarding appointments, procedures, and follow-up details.
• Collect, enter, and transmit data accurately to sponsors, PIs, and reading centers, ensuring compliance with clinical protocols.
• Build reports and submit data precisely, on time, and to quality standards.
• Adapt to a variable schedule and changing project needs while maintaining reliability and professionalism.

Who You Are

• Certified Paraoptometric or Ophthalmic Technician (preferred but not required).
• Experience working directly with patients in a clinical, optometry, or ophthalmology setting.
• Comfortable traveling full-time, including frequent flights, extended hotel stays, and driving long distances.
• A dependable and organized team player who enjoys problem-solving and can work independently on the road.
• Detail-oriented, with strong data accuracy and documentation skills.
• An excellent communicator who enjoys helping people and providing patient-centered care.
• Flexible and adaptable-able to work outside a standard 9-5 schedule when needed.
• Adventurous, resilient, and motivated by a role that combines travel, patient care, and cutting-edge eye health projects.

At 2020 On-site, we see differently. And if you do too, we should chat.

We're an open and inclusive team where each member brings a depth of experience and energy to what we do. We love to 'geek out' on problem solving, whether that's unlocking a new clinical trial approach, discovering a new eyewear brand, or building charitable programs that help kids in need see better. We enthusiastically share our new skills (home-made sourdough, anyone?), host company get-togethers, and have friendly debates about our favorite sports teams, WFH fashion trends, and the best places to get takeout.

At 2020 On-site, everything we do is guided by our values: We see you. We say "yes, and...". We own it. We go the extra mile. (And we love puns)

At 2020 On-site, we also see candidates differently. If you feel you meet 70% of the qualifications we are looking for and share our vision and values, we encourage you to apply. We promise to consider your application fully.

We strive to build a team that reflects the diversity of the communities where we live, work, and take our services to. We encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQIA+, veterans, and people with disabilities. If we can make this easier through accommodation in the recruitment process, please let us know.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability.

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