Senior Director of Communications

Job Title: Senior Director of Communications
Reports to: Chief Human Resources Officer
Location: This role will sit at our corporate office Monday through Friday in Brentwood, TN.

Position Summary:

We are seeking a dynamic and strategic Senior Director of Communications to lead our internal communications function and ensure seamless alignment across marketing, physician engagement, and corporate messaging. This is a high-impact leadership role, responsible for shaping our voice, enhancing organizational transparency, and strengthening engagement across all stakeholders.

The ideal candidate will have a deep understanding of internal communications strategies, executive messaging, healthcare communications, and experience collaborating across marketing, brand, and physician relations functions.

Key Responsibilities:

Internal Communications Leadership

• Develop and lead a robust internal communications strategy that supports cultural alignment, employee engagement, and organizational transparency.
• Partner with Operations, Development, HR and organization leaders to craft messaging for organizational updates, policy updates, employee programs, and organizational initiatives.
• Create executive-level communication materials, including town halls, CEO and executive messages, leadership podcast, and internal campaigns.
• Drive communication strategy ensuring clarity and consistency.
• Own key communication deliverables such as employee newsletters, key messaging updates on company intranet, etc.

Strategic Alignment Across Communications Functions

• Ensure strong integration between internal communications, marketing, and physician communications to maintain consistency in tone, voice, and message across audiences.
• Collaborate with the Marketing and Brand team to align internal narratives with external brand campaigns.
• Work closely with the Physician Relations and Physician Communications teams to support alignment around clinical updates, organizational initiatives, and strategic goals.
• Provide strategic counsel to senior executives, ensuring messaging reflects business priorities and values.

Executive Leadership & Organizational Influence

• Serve as a key member of the broader leadership team and contribute to enterprise-wide messaging strategy.
• Act as a trusted advisor to senior leadership, providing communications coaching, talking points, and key messages.
• Lead and develop a high-performing internal communications team within year 1.

Measurement & Optimization

• Develop metrics and KPIs to measure communications effectiveness, employee engagement, and alignment.
• Regularly assess communication channels and recommend new platforms or enhancements to increase reach and impact.
• Leverage employee feedback and engagement survey insights to inform future strategies.

Qualifications:

• Bachelor’s degree in Communications, Marketing, or related field (Master’s preferred).
• 5+ years of progressive experience in internal or corporate communications, with at least 2 years in a senior leadership role.
• Proven experience leading internal communications within a complex, matrixed healthcare or corporate environment.
• Strong understanding of marketing principles, physician communications, and enterprise messaging.
• Exceptional writing, editing, and presentation skills, with an eye for tone and brand consistency.
• Ability to influence across all levels of the organization and build alignment across business lines.
• Experience supporting C-suite leaders and managing sensitive or high-stakes communications.
• Strong project management skills with the ability to balance strategic thinking and tactical execution.

Why Join Us:
• Be a core voice in shaping the future of a mission-driven organization with a strong commitment to healthcare excellence.
• Work in a collaborative, purpose-driven environment that values communication, inclusion, and leadership growth.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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