Business Administration Specialist

2 weeks ago


West Des Moines, IA, United States Strategic Staffing Solutions Full time
Job Description

  • Merchant Onboarding Specialist

    Irving, TX or Des Moines, IA - hybrid onsite 3 days office/2 days home
    Contract-to-Hire (Strong likelihood of becoming permanent)
    W2 Rate - $30/hr

    This role will focus on data entry, account boarding, quality control, and peer review, ensuring accuracy and compliance in the account setup process.

    Qualifications:

    • Experience in merchant services, payments, or financial services account boarding.
    • Strong background in data entry, quality control, and peer review.
    • High degree of professionalism with strong communication skills
    • Detail-oriented with excellent problem-solving and process improvement skills.
    • Ability to work under tight deadlines in a fast-paced environment.
    • Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.
    Key Responsibilities:
    • Perform data entry, account boarding, and quality control checks for new merchant accounts.
    • Conduct peer reviews to ensure accuracy and adherence to regulatory and compliance requirements.
    • Help develop and implement the 100% QC process for Add Locations Work to improve accuracy and cycle times.
    • Communicate to peers to ensure understanding of errors and proper process for remediation
    • Monitor account boarding workflows and recommend process improvements to enhance speed and accuracy.
    • Work closely with leadership to provide updates on quality trends, escalations, and headcount discussions.
    a plus.


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