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Full-Service Hotel Front Office Supervisor
2 weeks ago
Join us for this incredible opportunity to be part of our Rooms team as a Front Office Supervisor at the Hyatt Regency New Orleans. You’ll support one property and be part of a collaborative team at a company recognized on Fortune’s 100 Best Companies to Work For (12 years), People Magazine’s 100 Companies That Care , and as one of New Orleans’ Best Places to Work for the past decade. If you’re a customerserviceminded problem solver eager to learn, we’d love to meet you.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Our excellent benefits include:
We care for people so they can be their best
- Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
- Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
- Referral Bonuses up to $500.00 - for bringing new members to our team
- Free and Discounted Room Nights at Hyatt Hotels around the world
- Paid Time Off -Holiday pay, new child leave and personal days
- Healthcare FSA - saves you money for medical expenses
- Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
- Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources
- Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More
- 2 year Supervisory experience in a hospitality role
- Experience and a thorough understanding of hotel Front Office operations.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Takes pride in a great job done
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Flexible availability as needed, including weekends and holidays
