Guest Relations Manager
7 days ago
Our hotel is thriving and we are looking for a customer service specialist who is both passionate and detail-oriented to be our next guest services manager. You will be in charge of overseeing all front office staff and operations to ensure that our guests have a wonderful experience. Hiring and training staff, managing guest issues or complaints, and increasing the hotel's profitability with improved occupancy rates will be part of your daily responsibilities. Our ideal candidate has a track record of demonstrated leadership and at least two years of team management experience, preferably in the hospitality industry. If you're ready to take the next step in your career, apply now Responsibilities: • Promote hotel services and amenities through various up-selling techniques to increase room occupancy and profitability • Establish and develop the guest service department's financial and operational plans, and make sure they are in line with the hotel's long-term and short-term objectives • Resolve any visitor concerns, issues, or accidents in a courteous, timely, and attentive manner • Hire, train, and encourage the teamwork of front-office staff while simultaneously setting strong customer service standards and levels of performance • Oversee the entire front office operations to maintain high standards of guest satisfaction Qualifications: • Hospitality experience of at least 3 years is required for this role • Possess excellent management skills, communication skills, and multitasking skills • Must have a strong focus on putting the guest first with exceptional customer service experience • Applicants must have a high school diploma or GED • 2+ years managing a team in a hospitality role or equivalent customer service role Compensation: $40,000.00-$45,000.00 Annually
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Assistant Guest Services Manager
3 days ago
Savannah, GA, United States Evolution Parking and Guest Services Full timeJob Summary The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive...
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Guest Services Manager
2 weeks ago
Savannah, GA, United States Evolution Parking and Guest Services Full timeJob Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management,...
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Hotel Guest Services Manager OEM
3 days ago
Savannah, GA, United States McKibbon Hospitality Full timeWhat Makes a McKibbon Guest Services Manager OEM? As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest...
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Hotel Guest Services Manager OEM
2 weeks ago
Savannah, GA, United States McKibbon Hospitality Full timeWhat Makes a McKibbon Guest Services Manager OEM? As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest...
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Guest Services Rep Full
2 days ago
Savannah, GA, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures....
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Guest Services Rep Part
1 week ago
Savannah, GA, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARYThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures....
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Valet Guest Service Manager
1 week ago
Savannah, GA, United States Parking Management Services Full timeJob DetailsJob Location Savannah GA - Savannah, GA Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management DescriptionJob Title: Account Manager Department: Valet Parking Operations Reports to directly: City Manager and / or Area Manager Schedule: Full Time Status: Exempt Compensation: Salary Range $45,000 - $65,000...
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Valet Guest Service Manager
7 days ago
Savannah, GA, United States Parking Management Services Full timeJob DetailsJob Location Savannah GA - Savannah, GA Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management DescriptionJob Title: Account Manager Department: Valet Parking Operations Reports to directly: City Manager and / or Area Manager Schedule: Full Time Status: Exempt Compensation: Salary Range $45,000 - $65,000...
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Valet Guest Service Manager
2 weeks ago
Savannah, GA, United States Parking Management Services Full timeJob DetailsJob Location Savannah GA - Savannah, GA Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management DescriptionJob Title: Account Manager Department: Valet Parking Operations Reports to directly: City Manager and / or Area Manager Schedule: Full Time Status: Exempt Compensation: Salary Range $45,000 - $65,000...
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Valet Guest Service Manager
1 week ago
Savannah, GA, United States Parking Management Services Full timeJob DetailsJob Location Savannah GA - Savannah, GA Position Type Full Time Education Level Not Specified Job Shift All Shifts Job Category Management DescriptionJob Title: Account Manager Department: Valet Parking Operations Reports to directly: City Manager and / or Area Manager Schedule: Full Time Status: Exempt Compensation: Salary Range $45,000 - $65,000...