Front Desk Medical Assisstant

4 days ago

Baltimore, MD, United States NP On Call Full time

Job Title: Front Desk Medical Assistant
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201
Company: NPOC Wellness & Hydration
Type: Full-Time, Hourly, Non-Exempt
Hours: 9:00 AM - 6:00 PM, with 1-hour break
Hourly Rate: $20-$24 per hour

About Us
NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience.
At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience.
Overview
NPOC Wellness & Hydration is seeking a Front Desk Medical Assistant to join our team. The ideal candidate will bring a positive attitude, strong multitasking abilities, and excellent communication skills. This role is vital in ensuring smooth front desk operations and providing exceptional service to our clients and clinical staff.

Responsibilities

  • Greet and check in clients in a professional and welcoming manner.
  • Manage front desk operations, including scheduling, answering phone calls, and maintaining documentation.
  • Support clinical staff with administrative needs.
  • Maintain a clean, organized, and professional reception area.
  • Exhibit professionalism, efficiency, and strong communication at all times.
  • Complete additional tasks and responsibilities as assigned by the Program Director.
  • Assist with basic outreach tasks, such as helping prepare email campaigns, sending client reminders, and supporting promotional activities as needed.
Requirements & Qualifications
  • Experience in a medical office or front desk role.
  • Strong organizational, time-management, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently while collaborating effectively with the team.
  • Professional, friendly, and client-centered demeanor.
  • Proficiency with scheduling software, EHR systems, and basic office tools.
  • Some weekend availability is required
  • MA certification preferred
  • Experience in wellness, IV hydration, peptide therapy, or related services is a plus.
  • Minimum of a high school diploma or equivalent

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