Patient Services Coordinator

2 weeks ago

Schaumburg, IL, United States PT Solutions Physical Therapy Full time
Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you'll be the vital link between patients, providers, and insurers-ensuring every step of the care journey is seamless, efficient, and supportive.

In this role, you'll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need-quickly and confidently.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025

Clinic Address:

Schaumburg

630 E Golf Rd

Suite 502

Schaumburg, Illinois 60173

United States

What You Will Get

In addition to the standard benefit offering, you can expect to receive:
  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Service Coordinator
  • Reconcile patient payments and units billed while following HIPAA guidelines
  • Follow appropriate processes for Insurance Verification and/or benefits management
  • Obtain authorization and/or prior authorization
  • Over the counter collections and reconciliation of all charges weekly and monthly
  • Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1-2 years of customer service experience (experience with healthcare preferred).
Schedule
  • Full Time between clinic hours
    • M-F, 7a-7p

Compensation

Pay Range: $21 - $23 hourly (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

A Mission That Moves Us

At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.

Join us and transform care. Let's go further together.

Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions

Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.

We are an equal opportunity employer and welcome all qualified candidates to apply.

  • Service Coordinator

    1 week ago

    Schaumburg, IL, United States Novaspect Full time

    Job Type Full-time Description Novaspect, Inc., an Emerson Impact Partner, the global leader of automation systems and solutions, is currently offering an opportunity for a Service Coordinator to join our fast-paced, customer-oriented team. The successful candidate serves as a central point of contact for customers and performs various customer service...

  • Facilities Coordinator

    4 days ago

    Schaumburg, IL, United States Inszone Insurance Services Inc Full time

    Job description - National Facilities CoordinatorBenefits:Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.Health Savings Account, Short-Term and Long-Term disability optionsPaid...

  • Facilities Coordinator

    1 week ago

    Schaumburg, IL, United States Inszone Insurance Services Inc Full time

    Job description - National Facilities CoordinatorBenefits:Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.Health Savings Account, Short-Term and Long-Term disability optionsPaid...

  • Facilities Coordinator

    1 week ago

    Schaumburg, IL, United States Inszone Insurance Services Inc Full time

    Job description - National Facilities CoordinatorBenefits:Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.Health Savings Account, Short-Term and Long-Term disability optionsPaid...

  • Facilities Coordinator

    1 week ago

    Schaumburg, IL, United States Inszone Insurance Services Inc Full time

    Job description - National Facilities CoordinatorBenefits:Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with additional options available for expanded coverage and dependent care.Health Savings Account, Short-Term and Long-Term disability optionsPaid...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, IL, United States R1 Full time

    Location: Ascension IL Outpatient Center, Schaumburg Shift Hours: Monday- Friday 7:30 am to 4 PM with some weekends and rotating holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    9 hours ago

    Schaumburg, IL, United States R1 RCM Full time

    Location: Ascension IL Outpatient Center, Schaumburg Shift Hours: Monday- Friday 7:30 am to 4 PM with some weekends and rotating holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    7 days ago

    Schaumburg, IL, United States R1 RCM Full time

    Location: Ascension IL Outpatient Center, Schaumburg Shift Hours: Monday- Friday 7:30 am to 4 PM with some weekends and rotating holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, IL, United States R1 RCM Full time

    Location: Ascension IL Outpatient Center, Schaumburg Shift Hours: Monday- Friday 7:30 am to 4 PM with some weekends and rotating holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    1 week ago

    Schaumburg, IL, United States R1 RCM Full time

    Location: Ascension IL Outpatient Center, Schaumburg Shift Hours: Monday- Friday 7:30 am to 4 PM with some weekends and rotating holidays R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...