Business Analyst

Title: Business Analyst

Location: Austin, TX

Duration: Long Term

Job Description

The Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS) Department oversees Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities. BAS provides oversight of LTC program systems, which supports LTC providers for services delivered to individuals; modifications and updates to TMHP vendor systems; and encounter data and MCO file support and coordination.

A Business Analyst (BA) is needed to support the legislatively approved Provider Enrollment and Management System (PEMS) projects. PEMS is a centralized electronic method for Medicaid and non-Medicaid program providers interested in enrolling to submit a single application, in a single location (a web portal), to be accepted and processed by a single entity based on their National Provider Identifier (NPI). HHSC would like to make significant changes to PEMS to improve the provider experience and system functionality.

The Worker will serve as a Business Analyst/Product Owner for the PEMS project and support activities as needed. The Worker will work directly with internal units (Provider Services); TMHP technical sprint teams; and business users to provide subject matter expertise, perform critical analysis, ensure requirements are gathered that meet the functional needs and assist in creating and maintaining a prioritized and healthy backlog as directed by the legislative mandate.
The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The Worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers.

The services to be provided include, but are not limited to the following:
A. Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas.
B. Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met.
C. Works with program area staff to solicit, analyze and document business processes and requirements.
D. Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors.
E. Serves as the Product Owner for an Agile team, including working with Agile/Scrum teams of contracted software vendors to implement system changes.
F. Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology.
G. Develops and maintains business user test scenarios and participates in systems and user acceptance testing.
H. Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories.
I. Reviews, analyzes and executes test cases with a formal testing tool.
J. Tracks, documents and reports the status of testing.
K. Evaluates proposed test strategies to ensure appropriate test coverage.
L. Identifies potential project risks and issues and develops mitigation strategies,
M. Reports project status to management on established timelines.
N. Documents action items and business decisions.
O. Conducts meetings and/or presentation tasks as needed.
P. Manages schedule for deliverables as established.
Q. Other duties as assigned related to PEMS projects.

Required skills:
10+ Years of Experience as a Business Analyst and Agile Product Owner.
8 Years of Experience utilizing the Agile software development methodology.
8 Years of Experience in performing complex business analysis and writing technical documentation.
8 Years of Experience reporting project status to management including risks, issues, and key decisions.
8 Years of Experience identifying project risks and issues; and developing/implementing mitigation strategies.
8 Years of Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status.
8 Years of Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs.
8 Years of Experience performing review and approval processes of complex technical user and system requirements written by vendors.
8 Years of Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint).
8 Years of Experience coordinating and developing test plans/strategies, exit criteria and test scenarios.
8 Years of Experience executing detailed test cases within a complex software environment.
8 Years of Experience using testing management software.
8 Years of Experience with Microsoft Project or similar project management software.
8 Years of Experience approving and prioritizing user stories based on stakeholder feedback and subject matter expertise.
8 Years of Experience with Medicaid systems and processes.
8 Years of Experience in claims processing.

Preferred skills:
4 Years of Knowledge of Texas Medicaid programs.
2 Years of Experience with the Project Enrollment and Management Systems project.

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