Banquet Server

2 weeks ago

Troy, NY, United States BBL HOSPITALITY GROUP Full time
COME AND JOIN OUR AMAZING TEAM

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:
  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
  • Associate Travel Program Discounts
Banquet Server provides guests in the catering department with the highest standards of food and beverage service at all functions. Reports directly to the Banquet Captain. Job requirements include basic reading, writing, and math skills; food service experience with general knowledge of banquet operations; knowledge of different table settings and styles of service; and good customer service and interpersonal communications skills. Physical requirements include walking and standing for the majority of each shift; carrying and lifting items (i.e.. plates, utensils, trays, tables) frequently.

Job Duties Include, but not limited to:
  • Be able to read a BEO and know how to complete a setup based on information contained therein.
  • Assist captain in setting up buffet and other special food service as needed.
  • Greet and serve guests.
  • Serves menu items to guest in a prompt and courteous manner and according to the banquet event order; times the service of courses to correspond with the dining pace of the guest.
  • Performs pre- and post-shift side work; set-up, condiments, etc.
  • Clears tables after service. Removes trays of dirty dishes, silverware and glassware to kitchen for cleaning.
  • Responds to guest inquiries and reports special requests promptly to ensure guest satisfaction; notifies supervisor of guest complaints or unusual situations.
  • Always notify the Captain or Supervisor before leaving the floor or banquet service area.
  • Set-up, land breakdown banquet bars, as assigned according to standard policies and procedures.

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