Patient Access Specialist

1 week ago

San Antonio, TX, United States Complete Care Full time
Position: Patient Access Specialist - (Days & Nights) 7a-7p & 7p-7a
Location: San Antonio, TX (Fossil Creek)
Job Type: PRN, Flexible Shifts

Shift Commitment: MUST have the flexibility to work both day and night shifts.

Patient Access Specialist - Join Our Growing Team and Make a Difference

The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly. We're looking for a passionate Patient Access Specialist to join our state-of-the-art, free standing emergency room.

About us

At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible.

Why you'll love working with us:
  • Competitive pay
  • Comprehensive health benefits (medical, dental, vision)
  • 401(k) with Company Match
  • Opportunities for career growth and continuing education (tuition reimbursement)
  • Generous paid time off and flexible scheduling
  • Employee Referral Bonus
  • A supportive, collaborative, and positive work culture
What you'll be doing:
  • Greet and assist patients both in-person and over the phone, registration, and inquiries.
  • Verify patient insurance and demographic information accurately.
  • Provide strong phone and verbal communication skills along with active listening.
  • Manage patient flow.
  • Collect necessary paperwork and coordinate with various departments for patient care.
  • Provide excellent customer service and resolve patient questions or issues.
What we're looking for:
  • 1-2 years of medical insurance verification experience required.
  • 2-3 years of customer service experience in the medical field.
  • BLS certification through the American Heart Association is required within sixty (60) days from start date.
  • High School Diploma or GED required.
  • Experience with MS Office, EMR/EPM systems.
  • MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.


Why Work with Us?
At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.

Apply Today:
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you Apply online at: www.visitcompletecare.com .

#PatientAccessSpecialist

#FrontDesk

#MedicalReceptionist

#InsuranceVerification

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