Client Communications Specialist

5 days ago

Boston, MA, United States Elevare Branding Full time

We are on the lookout for a highly organized and detail-oriented Client Communications Specialist to enhance our client relations and communication efforts. In this vital role, you will act as the main contact between clients and our internal teams, ensuring that service updates, brand messaging, and project communications are conveyed accurately, clearly, and professionally. This position is perfect for those who thrive in structured communication environments and are dedicated to providing an exceptional client experience.

Key Responsibilities

  • Be the primary point of contact for all client and partner communications regarding services.

  • Create, update, and distribute service announcements, project briefs, and internal communication materials.

  • Collaborate with internal departments to guarantee the timely delivery of updates, reports, and client feedback.

  • Maintain comprehensive records of client requests, service modifications, and communication logs.

  • Identify any communication gaps and suggest improved strategies to elevate service quality.

  • Assist with daily administrative tasks related to client communication and service management.

  • Ensure branding consistency across all written materials and interactions with clients.

Qualifications:

  • Exceptional verbal and written communication skills.

  • Strong organizational and multitasking capabilities.

  • Ability to maintain professionalism while working in fast-paced settings.

  • High attention to detail and a proactive approach.

  • Solid problem-solving skills and capacity to handle competing priorities.

  • Proficient in office software tools and documentation practices.

Additional Information

  • Competitive salary ranging from $53,000 to $57,000 per year.

  • Opportunities for professional growth and career advancement.

  • A supportive and collaborative team environment.

  • Access to skill-development programs and ongoing training.

  • A stable, full-time position with solid long-term career potential.

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