Program Specialist, Workforce Development

5 days ago

Springfield, MA, United States Springfield Technical Community College Full time
About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

The program specialist provides support with program implementation, recruitment, intake, persistence, and transition to ensure that students are ready to successfully start and complete the workforce training program.

Job Responsibilities:
  • Supports student enrollment, success, and transition.
  • Connect with prospective students to determine eligibility, complete pre-assessment, determine readiness to participate, identify academic support needed, and make sure that the students complete necessary documentation (including health compliance) prior to the start of the program.
  • Collaborate with the Authorized Testing Center to ensure students are registered for pre-assessments and certification exam.
  • Collaborate with the instructors to support participants with job readiness and preparation of resumes and cover letters, interviewing techniques, mock interviews, job search information, job fairs, and other career-related activities.
  • Conducts course opening and closing procedures.
  • Conduct whole group workshops and meet one-to-one with students as needed to address barriers to education and employment.
  • Supports the coordination of students' pre-practicum, clinical, and or/internship experience and wrap around services.
  • Collaborate with our employer partners to support the placement and tracking of students.
  • Follow up with participants to ensure they are registered to take the certification required certification exams.
  • Conduct exit interviews and follow-up calls to track post-secondary education and employment and provide support to students as needed.
  • Provide information on program(s), answers questions in person/virtually/phone, follows up with phone calls and responds to emails.
  • Collect, track, and report data on student progress and program/grant/budget outcomes.
  • Support with creating processes and implementation of programs and tracking of program participants
  • Other duties as assigned.
Requirements:
  • Bachelor's Degree
  • Ability to think critically and creatively to solve problems and improve programming, and manage tasks in a timely manner.
  • Proficient use of modern office practices, procedures, equipment, computer applications, including advanced knowledge and skilled in using Microsoft Office and/or Google Workspace applications.
  • Excellent verbal and written communication skills.
  • Interpersonal skills using tact, patience and courtesy.
  • Strong commitment to anti-racism, diversity, equity, and inclusion, and removing barriers to education.
  • Commitment to the Mission and values of STCC.
Preferred Qualifications:
  • 1- 3 years experience in education and coordination.
  • Bilingual in English/Spanish preferred

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Salary: $33 per hour, up to 18.5 hours per week. Evening and Weekends.
Benefits: No, Part Time Position
Union: No
Grant Funded: Yes
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

  • Grants Development Specialist

    3 days ago

    Springfield, MA, United States Springfield Technical Community College Full time

    About Springfield Technical Community College : Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled...

  • Central Registration Specialist

    2 weeks ago

    Springfield, MA, United States Center for Human Development Full time

    Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric...

  • Central Registration Specialist

    5 days ago

    Springfield, MA, United States Center for Human Development Full time

    Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric...

  • Central Registration Specialist

    1 week ago

    Springfield, MA, United States Center for Human Development Full time

    Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric...

  • Central Registration Specialist

    13 hours ago

    Springfield, MA, United States Center for Human Development Full time

    Center for Human Development (CHD), is currently seeking a Central Registration Specialist to join our growing team. The Central Registration Specialist is the person of first contact by community agencies, clients, and internal staff to register clients to CHD, verify insurance benefits, and schedule intake appointments for outpatient and psychiatric...

  • Juvenile Justice Residential Support Specialist

    2 weeks ago

    Springfield, MA, United States Center for Human Development Full time

    The Center for Human Development, (CHD) has an immediate need for Juvenile Justice Residential Support Specialists to provide direct care in a short-term residential treatment program for troubled adolescents. The program works closely with the Department of Youth Services (DYS) to ensure that every youth is given a second chance for a better life. Your role...

  • Autism Specialist DESE Program

    1 week ago

    Springfield, MA, United States ServiceNet Full time

    Responsive recruiter Benefits: Training & development Wellness resources 401(k) Competitive salary Health insurance Opportunity for advancement Position Title: Autism Specialist 1 - DESE SpecialistFull Time Location: Western Massachusetts Communities Pay: $19.93/hr Schedule: Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to meet case load...

  • Business Transformation Program Specialist

    2 weeks ago

    Springfield, MA, United States Health New England Full time

    Purpose The Business Transformation Program Specialist at Health New England (HNE) is responsible for supporting business transformation initiatives within the care management platform system, with Module business owners and system users. This position will support the Business Transformation Program & Systems Lead, with operational initiatives related to...

  • Senior Direct Care/MAP specialist

    7 days ago

    West Springfield, MA, United States Center for Human Development Full time

    Senior Direct Care/MAP Specialist The Center for Human Development (CHD) is seeking a Senior Direct Care/MAP Specialist for a new Intensive Treatment Residential (ITR) program that will be located in West Springfield, MA. The program is slated to open in November of 2025. This program provides long term support for male adolescents (5-13 years of age). In...

  • Senior Direct Care/MAP specialist

    6 days ago

    West Springfield, MA, United States Center for Human Development Full time

    Senior Direct Care/MAP Specialist The Center for Human Development (CHD) is seeking a Senior Direct Care/MAP Specialist for a new Intensive Treatment Residential (ITR) program that will be located in West Springfield, MA. The program is slated to open in November of 2025. This program provides long term support for male adolescents (5-13 years of age). In...