Director of Behavioral Health
1 week ago
Position Overview
A successful Director of Behavioral Health must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health deliver the best quality of care and excellent service to our patients and their families.
The Director of Behavioral Health provides strategic and operational leadership for the behavioral health programs across all clinic locations. This position is responsible for developing, implementing, and overseeing integrated behavioral health services that promote high-quality, patient-centered care. The Director ensures clinical excellence, regulatory compliance, and alignment with organizational goals while fostering collaboration among behavioral health providers, medical staff, and administrative teams.
Key responsibilities include managing clinical operations, supervising licensed behavioral health professionals, mentoring and developing MSW students, developing policies and procedures, overseeing program budgets and grants, and ensuring adherence to state and federal regulations. The Director also leads quality improvement initiatives, promotes evidence-based practices, and drives efforts to expand access to behavioral health services within the organization's multi-site framework.
Essential Functions, Duties, and Responsibilities
This role requires a strong background in behavioral health administration, program development, and integrated care delivery. The ideal candidate demonstrates exceptional leadership, communication, and problem-solving skills, with the ability to build cohesive teams and partnerships across disciplines and locations.
Leadership and Strategy
- Develops and implements the strategic vision for behavioral health services across all clinic locations.
- Provides leadership and guidance to behavioral health providers, support staff, and program managers.
- Provide professional guidance, clinical supervision, and real-world learning opportunities to Master of Social Work (MSW) students. Providing professional development, ensuring they gain competence in serving a diverse population.
- Collaborates with executive leadership to integrate behavioral health into overall clinical operations and organizational goals.
- Designs, implements, and evaluates behavioral health programs to ensure quality, accessibility, and efficiency.
- Establishes policies, procedures, and best practices that promote consistent service delivery across all sites.
- Monitors program performance, client outcomes, and compliance with all regulatory and accreditation standards.
- Oversees clinical supervision and supports adherence to evidence-based treatment modalities.
- Ensures appropriate credentialing, training, and continuing education for behavioral health staff.
- Reviews and approves clinical protocols and documentation standards to ensure quality of care.
- Ensures all behavioral health programs comply with federal, state, and local regulations, as well as internal policies.
- Leads quality improvement initiatives to enhance patient outcomes and operational efficiency.
- Responds to audits, accreditation reviews, and corrective action plans as required.
- Oversight of budgets for behavioral health programs and services.
- Monitors performance and resource allocation to ensure sustainability.
- Identifies opportunities for funding, grants, and partnerships to expand behavioral health offerings.
- Oversight of any grant allocation and funding requirements.
- Partners with medical, nursing, and administrative leaders to deliver integrated, multidisciplinary care.
- Promotes communication and collaboration between behavioral health and primary care teams.
- Represents behavioral health services in organizational meetings and community partnerships.
- Ensures patient-centered care that is culturally sensitive and trauma-informed.
- Engages with community partners to promote mental health awareness and access to services.
- Addresses patient concerns and feedback to continuously improve service delivery.
- Supports the overall needs of the organization by working flexible or extended hours when necessary.
- Demonstrates competence with the mission, vision, and values of the organization.
- Other work-related duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the direction of leadership, formally or informally, either verbally or in writing.
- Maintains confidentiality and respect for all sensitive information.
- Displays a positive, professional, and respectful demeanor at all times towards employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for LCH.
- Contributes as part of the leadership team by promoting positive staff interactions and maintaining open communication with other programs and departments.
- Attends and actively participates in all meetings (e.g., department meetings, program meetings, staff meetings) and other activities as required or assigned.
Education and Experience
- Master's degree in Social Work from an accredited program. A doctoral degree is preferred from an accredited program.
- Minimum 3-5 years of behavioral health experience in a leadership role.
- Demonstrated experience overseeing behavioral health at a multi-site clinic setting.
- Experience in Federally Qualified Health Centers or other underserved settings.
- Leadership and supervisory experience with multi-disciplinary teams and support staff.
- Must be a Licensed Clinical Social Worker (LCSW) in the State of California in good standing. A licensed Clinical Psychologist (Ph.D.) in the State of California is preferred.
- Basic Life Support (BLS) Certification from the AHA.
- Possess a valid driver's license
- Bilingual (Spanish/English) preferred.
- Ability to work on-site 80% of the time, minimum.
- Comprehensive understanding of behavioral health principles, evidence-based practices, and integrated care models.
- Strong knowledge of federal, state, and local regulations governing behavioral health services, including HIPAA and confidentiality standards.
- Familiarity with healthcare administration, budget management, and program development within a multisite or community health setting.
- Understanding of clinical supervision requirements, credentialing standards, and professional scope of practice for behavioral health providers.
- Knowledge of data analytics, outcome measurement, and quality improvement methodologies.
- Strategic planning and program development skills to expand and enhance behavioral health services across multiple locations.
- Strong leadership and team management skills with the ability to inspire, coach, and evaluate multidisciplinary staff.
- Proficiency in electronic health record (EHR) systems and data-driven decision-making tools.
- Effective conflict resolution, negotiation, and problem-solving skills.
- Ability to balance clinical oversight with administrative responsibilities in a complex, multisite environment.
- Ability to foster collaboration between behavioral health and medical departments to ensure integrated, patient-centered care.
- Ability to adapt to changing regulations, patient needs, and organizational priorities.
- Ability to maintain confidentiality, exercise sound judgment, and uphold professional ethics in all aspects of leadership.
- Ability to build and maintain partnerships with community organizations, payers, and external stakeholders.
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