Field Service Technician
2 weeks ago
Scotts Valley, CA
Order: 1707354
Order Type : DirectHire
Job Title: Field Service Technician
Location: Scotts Valley, CA
Pay: $38-$40/hr
About the job:
The Field Service Technician installs, maintains, and repairs control systems at customer sites, ensuring reliable performance and safety. This hands-on role supports troubleshooting, preventive maintenance, and technical communication with customers and internal teams.
We're looking for someone who:
- Holds an associate degree in Electronics, Mechatronics, or a related technical field (or equivalent training)
- Has 2-5 years of experience in field service, equipment maintenance, or electronics repair
- Understands electrical and mechanical systems and can perform basic diagnostics
- Is proficient with hand tools, multimeters, soldering, and ESD-safe practices
- Communicates clearly and provides excellent customer service
- Is willing and able to travel up to 50%, both domestically and internationally
- (Preferred) Has experience working with semiconductor or high-tech equipment
- (Preferred) Can read schematics, wiring diagrams, and service manuals
- (Preferred) Is comfortable using computers for reporting and diagnostics
- Install and configure control systems according to established procedures
- Perform maintenance, inspections, and calibrations to ensure optimal performance
- Troubleshoot and repair electronic and mechanical components, escalating complex issues as needed
- Communicate service activities, findings, and timelines to customer personnel
- Document service actions, replaced parts, and identified issues in company systems
- Collaborate with engineers and internal teams to support product improvements and root cause analysis
- Travel to customer sites as required (up to 50%)
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