Call Center Representative
3 days ago
Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.
General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
- Deliver scripted pitch to the homeowners
- Adjust scripted pitch to meet needs of specific homeowners
- Handle homeowner's questions and objections
- Obtain homeowners information including names and addresses phone numbers etc.
- Receive appointments over the telephone
- Input appointment details into the computer system
- Input homeowners' information and important details of conversation
- Confirm appointments placed with canvassers or sales representative
- Issue appointments for reps to meet prospective homeowners
- Quality control phone calls
- Answer telephone calls from potential homeowners who are responding to advertisements
- Contact homeowners to follow up on initial interaction
- Update lead information and maintaining reports
Qualifications:
- Knowledge of sales and marketing principles and strategies
- Relevant work experience in telemarketing, sales, marketing, or promotions
- Product knowledge --Training provided
- Proficiency in relevant computer applications
Compensation for this role is $17-20/hr plus commission.
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Call Center Representative
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Chandler, AZ, United States Luxury Bath Technologies Full timeCall Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join...
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