Rheumatology Territory Account Specialist Providence

Rheumatology Territory Account Specialist Providence (1 of 2 positions)

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.

As a Territory Account Specialist (TAS), youll lead with purpose crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, youll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. Youll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Key Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
  

Essential Requirements

• Bachelors degree required from a 4-year college or university.
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B) are welcome; Associate Level opportunities encourage applicants with limited prior sales experience.
• Proven track record of consistent high performance in selling to large accounts and key customers.
• Self-starter with analytical abilities to prioritize and apply information to solve problems, while demonstrating ethical leadership and compliance with company policies and laws.
• Candidate must reside within the territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid drivers license.
  

Desirable Requirements

• Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
  

Leveling Guidelines

The position will be filled at a level commensurate with experience.

• Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity, or applicants with limited prior sales experience. Demonstrates ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated leadership in student activities.
• Territory Account Specialist: 2+ years experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or similar sales complexity; strong collaboration and cross-functional communication.
• Senior Territory Account Specialist: 5+ years experience in relevant fields with similar complexity; strong collaboration and cross-functional communication.
• Executive Territory Account Specialist: 10+ years experience in relevant fields; strong collaboration and cross-functional communication.
  

Driving and Compliance

Driving is an essential function of this role. A fully valid and unrestricted drivers license is required. The company provides reasonable accommodations for qualified individuals if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Policy (customer-facing roles)

While vaccination is not required, employees in customer-facing roles must comply with customers credentialing guidelines, which may require vaccination. Reasonable accommodation requests can be considered as required by law.

Field Training

For field roles with a dedicated training period, the individual hired will be required to successfully complete initial training, including home study within eight (8) hours per day and forty (40) hours per week or less.

Compensation Summary

The salary for this position is expected to range between:

• Associate Territory Account Specialist: $77,000 - $143,000 per year
• Territory Account Specialist: $93,800 - $174,200 per year
• Senior Territory Account Specialist: $114,100 - $211,900 per year
• Executive Territory Account Specialist: $126,000 - $234,000 per year
  

The final salary offered is based on factors like relevant skills and experience, and will be reviewed periodically. Compensation includes potential performance-based incentives and eligibility for annual equity awards where applicable. US-based eligible employees receive a comprehensive benefits package, including health, life and disability benefits, a 401(k) with company contribution and match, and a generous time-off package.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other to achieve breakthroughs that change patients lives.

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Benefits and Rewards

Read our handbook to learn about all the ways well help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need an accommodation for the application process or to perform the essential functions of a position, please email or call to discuss your request and include the job requisition number.

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