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Cashier Team Member
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divh2Customer Service E-Commerce Team Member/h2pProvides support as a member of the Customer Service E-Commerce team to include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and working at the customer service desk. Works to maintain attractive customer service displays and support the Whole Foods Market Customer Service vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Customer Service E-Commerce Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions, including but not limited to assigned shopper tasks within the Customer Service E-Commerce Team. All positions must strive to support WFM core values and goals, promote national, company programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department./ph3Job Responsibilities/h3ulliChecks out customer groceries efficiently and accurately./liliUpholds government regulations concerning sale of alcoholic beverages and taxation./liliFollows proper check, ATM, and credit procedures./liliUses proper tares procedures when ringing up scalable items./liliCleans and stocks Front End areas, including own register changing tapes and ribbon as necessary./liliFollows all cash handling procedures meeting and exceeding regional cashier variance policy./liliMay assist with training of new Cashier and Cashier Assistant Team Members./liliAssists supervisor in controlling customer flow and backed up lines helping reduce customer waiting time./liliProactively participates in company programs as directed by leadership./liliArrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings./liliProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously./liliMaximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product./liliFollows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices./li/ulh3Job Skills/h3ulliDemonstrates patience in dealing with customers and Team Members./liliMaintains proficiency with the Cashier Code Book and PLUs./liliStrong basic math skills./liliStrong to excellent communication skills and willingness to work as part of a team./liliAbility to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors./liliAbility to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members./liliAbility to follow directions and procedures; effective time management and organization skills./liliPassion for natural foods and the mission of Whole Foods Market./liliStrong work ethic and ability to work in a fast-paced environment with a sense of urgency./liliUnderstanding of and compliance with WFM quality goals./liliStrong attention to detail./li/ulh3Experience/h3ulliNo prior retail experience required/li/ulh3Physical Requirements / Working Conditions/h3ulliMust be able to lift 50 pounds./liliIn an 8-hour work day: standing/walking 6-8 hours./liliHand use: single grasping, fine manipulation, pushing and pulling./liliWork requires the following motions: bending, twisting, squatting and reaching./liliExposure to FDA approved cleaning chemicals./liliExposure to temperatures: lt;32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), 90 degrees Fahrenheit./liliAbility to work in a wet and cold environment./li/ululliAbility to work a flexible schedule including nights, weekends, and holidays as needed./liliAbility to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery./liliMay require use of ladders./li/ulpThe wage range for this position is $15.00-$24.40 Hourly, commensurate with experience. Whole Foods Market offers Whole Benefits. Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a persons date of hire. For additional information, visit our Whole Foods Market Careers site./p/div
