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Microsoft Office specialist/Business Analyst
2 weeks ago
The Florida House of Representatives, Office of Information Technology, is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customersspecifically legislative committee staff.
This hybrid role blends document troubleshooting, training, and business analysis within a structured government environment. It offers a unique opportunity to learn the legislative process from end to end. The ideal candidate will be a proactive problem solver with strong technical and analytical skills, capable of supporting mission-critical documentation workflows.
FINANCIAL DISCLOSURE: Pursuant to sections 112.3144 and 112.3145, F.S., this position is required to electronically file a Form 1 Statement of Financial Interests with the Florida Commission on Ethics within 30 days of hire.
Examples of Work Performed:
- Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions
- Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques
- Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards
- Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions
- Analyze workflows and propose improvements to support legislative operations
- Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication
- Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff
- Produce technical reports, manuals, and operational materials in support of committee activities
- Maintain confidentiality and secure handling of sensitive documentation
- Participate in learning activities focused on understanding legislative procedures and cycles
Knowledge, Skills, and Abilities:
- High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills
- Experience in troubleshooting formatting issues and guiding others through best practices
- Strong ability to manage multiple concurrent projects and meet tight deadlines
- Ability to analyze user requirements and prepare functional specifications
- Excellent verbal and written communication skills, with a talent for distilling complex concepts
- Proven interpersonal skills for collaboration with internal customers in a legislative setting
- Perform other related duties as required.
Minimum Qualifications:
A bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering.
Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education.
Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years.
Preferred Qualifications:
Preference will be given to applicants with the following:
Technical Skills & Certifications
- Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)
- Proficient in Microsoft Office Suite, Windows OS, and remote support tools
- Experience with SharePoint or other document collaboration platforms
- Strong understanding of computer systems, mobile devices, and other tech products.
- Familiarity with project management methodologies and tools
Professional Experience
- Minimum of 3 years of experience in business analysis and/or office specialist support
- Background in administrative, clerical, legal assistant, or technical writing roles
- Experience analyzing and interpreting user requests and translating them into actionable solutions
Soft Skills
- Interest in civic engagement and the mechanics of policy-making
- Ability to interact professionally with stakeholders across various levels
- Calm under pressure and responsive to customer needs
- Ability to establish and maintain effective working relationships with others
- Ability to work both independently and as part of a team
- Excellent communication and interpersonal skills
Salary: Commensurate with experience. The Legislature offers a competitive benefits package.
Application Deadline: Open until filled
Submission of Application: Interested parties may apply with cover letter and resume via GovernmentJobs.com or send an Alternate Application to: Office of Administration & Professional Development Florida House of Representatives 402 South Monroe Street, 1201 Capitol Tallahassee, Florida 32399 or email HouseAPD@FLHouse.gov
Accommodation for Disability: If an accommodation is needed for a disability, please notify Human Resources at (850) 488-6803.
