Customer Service Representative

2 weeks ago

Richmond, IN, United States Belden Full time
Search by Keyword Select how often (in days) to receive an alert: Create Alert O Select how often (in days) to receive an alert: Customer Service Representative Apply now

Date: Nov 4, 2025

Location:Richmond, IN, US, 47374

Company: Belden, Inc

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

Job Summary:

Belden's Customer Service Representative supports the sales goals of the company by developing and maintaining a highly skilled level of product knowledge, sales policies, familiarity of departmental, interdepartmental and interplant procedures to achieve the highest level of customer satisfaction. Under this role, you will coordinate with our Field Sales, Inside Sales, Engineering and Marketing teams to meet customer requirements and provide exemplary service to our customersby recommending productsand/or product alternatives to meet their needs. This role will be based in the Richmond Division office in Richmond, Indiana.



Responsibilities:

  • Edit and processes orders, order inquiries, stock checks, and price inquiries received by email, telephone, fax, or personal contact.
  • Enters orders, quotations, meet comps and complaints.
  • Utilizes internal systems and programs such as Salesforce.com, AS400, eDesk Platform, Microsoft Office 365 applications, and BPCS to receive and extract customer information and/or refers to catalogs and manuals to answer customer questions relative to pricing, item availability, and shipping dates.
  • Process call-backs to customers or outside sales
  • Contact appropriate departments to trace and/or expedite shipments to customers. Enters order, quotations



Required Skills and Experience

  • Education - High School Diploma required.
  • Experience - Proven track record of providing customer service, industry and sales experience is a plus.
  • Desired Abilities and Skills - Able to proficiently use MS Office tools, Lotus Notes, Impromptu, and Internet. Acceptable knowledge of products, sales information, product availability, salesterritories, and department policies and procedures. Human relations skills and ability to resolve customer problems. Strong attention to detail with data entry and competency managing order systems such as BPCS.
  • Must be capable of complying with Belden's Attendance Policy.

Let's Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

-----

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.


Nearest Major Market: Richmond Indiana

Apply now Find similar jobs: Required Preferred Job Industries
  • Other

  • Customer Service

    1 week ago

    Richmond, IN, United States Lees Famous Recipe Chicken Full time

    Customer Service Lee's Famous Recipe Chicken - Immediate Hiring for Cashier Are you enthusiastic about providing fast and friendly service in a fun and loving environment? Do you enjoy building relationships with customers while ensuring their orders are correct and timely? Lee’s Famous Recipe in Rock Hill, an individually owned and operated establishment,...

  • Customer Service

    4 days ago

    Richmond, IN, United States KFC Full time

    Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is...

  • Retail Customer Service

    1 week ago

    Richmond, IN, United States Sherwin-Williams Full time

    Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...

  • Retail Customer Service

    2 days ago

    Richmond, IN, United States Sherwin-Williams Full time

    Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...

  • Customer Service Associate I

    3 days ago

    Richmond, IN, United States Indiana Staffing Full time

    Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, assisting customers with questions and recommendations, managing sales transactions, maintaining security of cash and protecting company assets, keeping the store...

  • Customer Service Associate I

    3 days ago

    Richmond, IN, United States Indiana Staffing Full time

    Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, assisting customers with questions and recommendations, managing sales transactions, maintaining security of cash and protecting company assets, keeping the store...

  • Customer Service Associate I

    3 days ago

    Richmond, IN, United States Indiana Staffing Full time

    Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, assisting customers with questions and recommendations, managing sales transactions, maintaining security of cash and protecting company assets, keeping the store...

  • Customer Service Associate I

    3 days ago

    Richmond, IN, United States Indiana Staffing Full time

    Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, assisting customers with questions and recommendations, managing sales transactions, maintaining security of cash and protecting company assets, keeping the store...

  • Customer Service Associate II

    2 weeks ago

    Richmond, IN, United States Dollar Tree Full time

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned...

  • Customer Service Associate II

    2 days ago

    Richmond, IN, United States Dollar Tree Full time

    Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers. Your Role: As a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned...