Client Manager

2 weeks ago


Boston, MA, United States Massachusetts Staffing Full time
World Wide Technology Client Manager

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

What Will You Be Doing?

The Client Manager will sell broad technical services, solutions and products to our customers within the local market. Day to day responsibilities will include building meaningful relationships within a territory, leading customer sales meetings and presentations, and bringing customer requests to the WWT technical teams for scoping. The Client Manager will team with local Engineers and Architects, as well as experts to truly provide expertise and value. The ability to listen, learn and understand broad technical solutions is required as you look to provide value to our customers on cutting edge technologies. This position will require the ability to travel up to 50%.

Responsibilities:

  • Establishing / maintaining customer executive relationships to support WWT sales efforts while achieving customer business outcomes across multiples lines of business.
  • Providing domain expertise to the Sales team to support tactical and strategic sales efforts.
  • Supporting WWT's efforts to capture necessary contract vehicles and standard based programs leveraging key OEM and partner relationships and supporting strategy discussions.
  • Positioning WWT, our executives and other key resources in front of emerging programs and initiatives and key influence points.
  • Leveraging WWT resources and partnerships to develop and present business cases for critical opportunities to support customer decision and planning processes.
  • Identifying appropriate partners based on partner's strengths, abilities to compete, and alignment with the opportunity and defining teaming agreements based on findings.
  • Penetrating the opportunity using available resources such as customer and partner network, WWT Executives.
  • Learn the client's GTM business challenges and opportunities
  • Interview key business stakeholders to stay aligned with corporate goals and KPIs
  • Understand client's key competitors and key partners
  • Identify areas of potential improvement leveraging Telcobuy capabilities
  • Demonstrate strong organization skills
  • Apply analytical, problem solving, and critical thinking skills
  • Effectively develop and communicate complex, quantitative business proposals focused on operational methods and GTM capabilities to increase profits and improve efficiency

Qualifications:

  • Strong relationships with assigned account, skills in developing new relationships with customers and the ability to understand client business issues and needs.
  • Track record of meeting and exceeding sales quotas.
  • Experience and track record of closing deals that drive significant value to both the individual and company.
  • Proven track record of hunting, creating new opportunities and establishing new customer relationships.
  • Professional presentation and communication skills appropriate for C-level.
  • Individuals should have a minimum of 5 years of sales experience in the information technology market selling solutions and a successful sales track record managing accounts in a growing business environment.
  • Candidate must be an aggressive self-starter with ability to build executive relationships and close deals.
  • Critical skills necessary as account planning with an extended team, calling at all levels with customer's organization, and managing partner relationships.

WWT offers the following benefits to all full-time employees:

  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
  • A reasonable estimate of the current base salary range for this position is $140,000-160,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities.


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