Senior Project Manager

1 day ago

Grand Rapids, MI, United States ActiveProspect Full time
Senior Project Manager

ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition. We provide marketers the products they need to acquire qualified customers at scale. Our platform is trusted by thousands of companies engaged in direct-to-consumer marketing, helping them save wasted spend, comply with ever-changing regulations, and manage a constantly evolving partner landscape. Our flagship product, TrustedForm, is used to certify over 1 billion opt-in digital customer leads every year and is the gold standard for documenting prior express written consent for TCPA compliance.

ActiveProspect is seeking a Senior Project Manager for leading complex, cross-functional initiatives involving enterprise business systems and integrations. This role partners with business leaders, IT teams, and external vendors to plan and deliver high-impact projects that improve operational efficiency and support strategic business objectives. The Senior Project Manager provides strong execution leadership, ensures alignment across stakeholders, manages risk and dependencies, and drives successful delivery of large-scale systems implementations and transformations.

Responsibilities:

  • Lead end-to-end delivery of complex, cross-functional IT business systems initiatives
  • Develop and maintain detailed project plans, timelines, milestones, and dependencies
  • Drive execution across multiple workstreams, teams, and vendors
  • Manage scope, risks, issues, and dependencies; proactively escalate and mitigate
  • Ensure projects are delivered on time, within scope, and within budget
  • Coordinate vendor and implementation partner deliverables and timelines
  • Facilitate alignment between business objectives and technical solutions
  • Provide clear, concise status reporting and executive-level communications
  • Support change management, testing coordination, and go-live readiness
  • Establish and enforce project governance, standards, and best practices
  • Drive continuous improvements in delivery processes and tools

Qualifications and Skills:

  • 8+ years of project or program management experience, with a focus on IT business systems
  • Proven experience leading large, enterprise-scale, cross-functional initiatives
  • Strong understanding of enterprise platforms (ERP, billing, payments, CRM, integrations)
  • Experience managing external vendors and system implementation partners
  • Demonstrated experience integrating acquired companies into core business systems following M&A activity
  • Excellent communication, organization, and stakeholder management skills
  • Strong risk management, problem-solving, and decision-making abilities
  • Ability to operate effectively in fast-paced, ambiguous environments
  • Experience with Agile, hybrid, or waterfall delivery methodologies
  • PMP, PgMP, or equivalent certification preferred
  • SaaS or high-growth technology environment experience preferred

Organizational Impact:

Having an IT Business Systems Senior Project Manager provides the organization with strong execution leadership across complex, cross-functional initiatives, reducing delivery risk and improving predictability. This role ensures alignment between business goals, technical teams, and external partners, resulting in faster, more reliable implementations and better outcomes from major system and process investments. By proactively managing dependencies, risks, and stakeholder communication, the Senior Project Manager increases operational efficiency, strengthens governance, and enables teams to scale effectively while maintaining focus on strategic priorities.

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