Senior Software Engineer

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Job Category: Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

The Team

The Developer Access team enables builders to easily integrate with the Agentforce Platform, providing secure access to Agent Runtime, Agent Preview, and Agent Authoring APIs and driving cross?ecosystem interoperability through open protocols like A2A.

What Youll Do

• Build, scale and maintain critical features of the Agentforce platform that are used by millions of end users
• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
• Participate in Software Design and Architecture discussions
• Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists
• Develop test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
• Lead and mentor junior members of the team
• Adopt, embrace, and promote agile and test?driven software development practices
• Be a multiplier and have a passion for the team and team members success
• Be a vocal advocate for technical excellence and help the team members make sound decisions
  

Required Qualifications And Skills

• A related technical degree required
• 5+ years of hands?on experience building, scaling and maintaining large?scale microservices and complex distributed systems in the B2B (or B2C) SaaS space that scale for millions of users and is available 24x7
• In?depth working knowledge of Python
• Experience using Analytics and Monitoring tools such as Pingdom, New Relic, Graphite, Sumo Logic and/or Splunk
• Experience with performance optimization (high load, concurrency optimization, etc.)
• Experience with Java/J2EE technologies such as Spring, Spring Boot, Hibernate and EJB
• Experience in web standards and technologies including REST, WebSockets, WebRTC, gRPC, HTTP protocols, Push Notifications, Redis and API lifecycle management
• Solid understanding of SDLC, and best practices in design, development, testing, and deployment including TDD and BDD
• Experience with Agile development methodologies, pair programming, continuous integration (CI) and continuous deployment (CD)
• Ability to support/resolve production customer escalations with excellent debugging and problem?solving skills
• Strong verbal and written communication skills. Self?driven with superior organizational and project management skills. Ability to work effectively in a distributed team setting
• Available for on?call support on a regular rotation basis
  

Nice To Have Skills

• Some Salesforce platform/ecosystem/implementation knowledge (either as a developer or as admin)
• Experience with conversational AI
• Client SDK development
• Experience with Temporal
• Real?time communication technologies like WebRTC
  

Unleash Your Potential

When you join Salesforce, youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non?discrimination with all employees and applicants for employment. We believe in equality for all. We can lead the path to equality by creating a workplace thats inclusive and free from discrimination. Our hiring, promotion, compensation, and benefits decisions are made fairly and based on merit and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

We consider qualified applicants with arrest and conviction records for the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.

Base salary ranges for Washington?based roles: $157,600 to $216,700. For California?based roles: $172,000 to $236,500.

More details about company benefits can be found at https://www.salesforcebenefits.com.

Seniority level

Not applicable

Employment type

Full?time

Job function

Engineering and Information Technology. Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet.

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