Project Manager

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. In this role, you will lead key organizational initiatives. Responsibilities include developing detailed plans, ensuring resource availability, and delivering projects on time and within budget. The ideal candidate will have strong business management and budgeting skills, excellent communication abilities, and a problem-solving mindset.

Major Duties and Responsibilities:

• Upholds SmartBank Core Values and Purpose with integrity, being enthusiastic, creating positivity, demonstrating accountability, and embracing change.
• Follows the practices outlined in the SmartBank Way, including acting, looking, and being smart.
• Developing and executing project plans: This includes creating project plans, onboard new programs or platforms, enhancing processes within the organization, and managing the whole life cycle of the project, including the development of deliverables, business objectives, and translating these requirements into a project roadmap.
• Serving as the primary point of contact: Acting as the main contact for specific projects identified by the leadership team, coordinating with partners and all organizational functions, and maintaining effective working relationships with project team members and resources.
• Leading multiple projects: Managing the day-to-day operational and tactical aspects of multiple and complex projects with multiple work streams, ensuring deadlines are met, and leading all aspects of projects, including scheduling execution, status reporting, and issue resolution.
• Monitoring and reporting on project progress: Reporting to designated stakeholders on the progress of each project, proactively resolving and escalating issues as needed, and communicating status to key stakeholders.
• Managing project resources: Aid in the creation and maintenance of resource plans, ensuring effective resource allocation and distribution across the portfolio of projects, and managing key project financial components to ensure projects are completed on time.
• Risk management: Proactively develop and implement risk management strategies for all projects. Assess new activities, products, and services to identify enterprise risks, and monitor mitigation efforts throughout the project lifecycle in collaboration with stakeholders.
• Building and strengthening relationships: Building and strengthening relationships with customers and stakeholders (internal and external)
• Performs other duties as assigned.
• Complies with all applicable federal, state, and local banking and industry related laws and regulations.

Position Requirements and Qualifications:

Education:

• Bachelor's Degree in Business Management, IT, or other related courses of study.

Training Requirements (licenses, programs, or certificates):

• Minimum of five (5) years progressive technology experience (preferably in Financial Services)
• Minimum of two (2) years Project Management experience
• Project Management Professional (PMP) certification strongly preferred
• Six Sigma certification preferred.
• Must have demonstrated experience running multiple, cross-functional projects at the same time.

Knowledge, Skills, and Abilities:

• Excellent customer service skills.
• Experience with people management, strategic planning, and change management.
• Experience with modern enterprise project management tools like Wrike or SmartSheet.
• Ability to apply knowledge and sound judgment in decision-making using established guidelines.
• Proven track record in managing medium to large projects to completion on time.
• Strong organizational skills with the ability to multi-task, managing multiple projects simultaneously across different departments.
• Effective problem-solving skills
• Strong written and oral communication skills.
• Detail oriented and ability to function in a team environment.
• Effective communication, interpersonal, and relationship building skills.
• Demonstrates ability to maintain a positive attitude.
• High level of integrity and confidentiality.
• Able to maintain regular and predictable attendance.
• Willing to accept new ideas and methods and be agreeable to change.

Work Conditions:

• Able to routinely stand, sit, bend and stoop.
• Ability to stand for long periods of time as needed.
• Frequently and regularly required movements using wrists, hands, and/or fingers.
• Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
• Ability to hear average or normal conversations and receive ordinary information.
• May be required to travel to training sessions or meetings.

SmartBank Associate Benefits

• Medical, dental, vision, life, and disability insurance.
• A 401(k) plan with an employer match of up to 4%.
• Generous paid time off (PTO), including a minimum of 3 weeks.
• SmartFlex Days.
• Up to 11 Paid Company Holidays.
• Mental health benefits, include 8 free sessions with a coach or certified professional.
• Paid community involvement opportunities.
• Company-provided apparel at no cost.
• Learning and development opportunities, including professional and career development and tuition reimbursement

Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team