Customer Service Specialist

1 week ago


Cleveland, OH, United States Insight Global Full time

The Customer Relations Specialist builds strong relationships with customers by providing product and service information, resolving issues, and ensuring satisfaction through effective communication and order processing. Key responsibilities include training, reviewing purchase orders, coordinating shipping details, maintaining customer records, and acting as a liaison between the customer and the organization.

55,000-65,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Candidates should have at least a high school diploma, two years of customer service experience (preferably in manufacturing and working with purchase orders), and strong communication and technical skills, ability to multitask, willingness to grow and learn



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