Human Resources Generalist

Human Resources Generalist (Hybrid) Job Location US-SD-Sioux Falls Type Full Time Overview

Work Arrangement:

***After the initial training period, this is a hybrid role, working onsite in Sioux Falls, SD office.***

Provides day-to-day support to the HRBP team across various HR functions, including learning and development, benefits, employee relations, compliance, and HR operations projects.

Responsibilities

Essential Functions

1. Assists HR Business Partners (HRBPs) in handling employee relations matters by gathering information, coordinating meetings, and documenting discussions to ensure compliance with company policies.
2. Reviews, processes, and maintains accuracy of employee changes in ADP and other HR systems, including pay, address, and lifecycle updates (promotions, transfers, terminations), following HRBP approvals.
3. Maintains up-to-date HR documentation and ensures secure handling of sensitive employee information and legal agreements (e.g., severance and retention).
4. Supports execution of performance review processes, tracks completion, assists with calibration meetings, and contributes to talent development and diversity initiatives.
5. Provides support for benefits programs, open enrollment, and employee inquiries, liaising with providers to ensure timely and accurate resolution.
6. Plans and executes engagement initiatives, organizes events, and surveys, and gathers feedback to foster a positive work culture.
7. Assists employees and People Managers with HR policy interpretation, ensures consistent application across the organization, and supports HR audits and document accuracy.
8. Prepares, updates, and maintains HR Executive dashboards, reports, and metrics to support data-driven decision-making and executive reporting. Creates PowerPoint presentations, coordinates project meetings, and helps execute HR initiatives within defined budgets, timelines, and quality standards.
9. Assists with the Learning Management System (LMS), updates course content, and provides recommendations to enhance employee development.
10. Performs other related duties as assigned.
11. Sioux Falls, SD Headquarters only:
    • Escorts interviewees to and from their interviews, ensuring a welcoming and professional candidate experience.
    • Serves as a visible and approachable member of the HR team in the Sioux Falls office, fostering connection and support across departments.
    • Partners with the Corporate Recruiter to support general recruiting needs and ensure a positive hiring experience.

Qualifications

Education/Experience Requirements

• An undergraduate degree in a related field or an equivalent combination of training and experience.
• A minimum of 3 years directly related to Human Resources generalist experience.

Preferred Qualifications

• Strong working knowledge of all applicable employment laws and regulations.
• Excellent verbal, written, and interpersonal communication skills.
• A team player, able to work effectively in a team fostered, multi-tasking environment.
• Proficient in the Microsoft office suite, e.g., Excel, PowerPoint, Word, and Outlook.
• Up to 25% travel required for job fairs or to other locations as needed.

Additional Information

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture & Background Screening

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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