Front Desk Receptionist-Part-Time
2 weeks ago
Four Seasons Hotel and Residences New Orleans is seeking a Front Desk Receptionist to join our dynamic Front Office overnight team. We are looking for someone with excitement and dedication in serving our guests while working alongside others to help create memorable guests' moments and experiences.
What you will do:
- Greet and check in guests efficiently, ensuring correct room type and rate.
- Handle check-outs, settle bills accurately, and confirm guest satisfaction.
- Maintain a balanced cash bank; process payments, currency exchange, and reconcile transactions.
- Provide top-tier hospitality, resolve guest inquiries and requests promptly.
- Use hotel systems for check-in/out, reporting, and room assignments.
- Assist with reservations and guest calls when needed.
- Uphold Four Seasons standards and work harmoniously with the team
What you bring:
- Knowledge of OPERA required
- Minimum two years' experience working in luxury Hospitality or Customer Service required
- Ability to multi-task on several tasks at once
- Work authorization in the United States required
What we offer:
- A rewarding work culture, with mentoring, training, and development opportunities
- 401k participation with a company matching program after 30 days of employment
- Discounted accommodations at Four Seasons Worldwide
- Comprehensive time off package including vacation pay, sick pay, and 9 paid holidays, including Mardi Gras
- Complimentary employee meals prepared by the Four Seasons Culinary Team
- Complimentary uniforms that are laundered by our housekeeping department
- Discounted parking near hotel
- And much more
Schedule & Hours:
- This is a part-time position. Candidate must be able to work the overnight shift (11 p.m. to 7:30 a.m.) on Saturdays and Sundays, at minimum. There may be other opportunities to work additional hours on various shifts.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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