Office Manager

Join to apply for the Office Manager role at Michael Best & Friedrich LLP

Michael Best & Friedrich LLP is seeking an organized, adaptable, experienced, and positive Office Manager for our Washington, D.C. office.

The Office Manager will work closely with the D.C. Office Managing Partner to execute the vision for the office culture and ensure that the office operates efficiently and smoothly by overseeing and supervising reception, office services, facilities, and administrative assistant support staff. In addition, the Office Manager will oversee a wide variety of critical tasks and manage general administrative and operational support for all personnel and attorneys in the offices to ensure an exceptional level of service as well as promote a friendly, collaborative, and productive office culture. The goal of the office administration and operations team is to provide exceptional service to our internal and external clients.

What You'll Be Doing
Facilities & Office Management

• Oversee and manage Office Services and facilities ensuring efficient day-to-day functionality.
• Deliver a 5-star client experience through exceptional guest relations, hospitality, and event coordination for both internal and external clients.
• Maintain and manage a calendar of events, including planning and executing office social events and client-facing gatherings.
• Supervise all event logistics, including vendor coordination, catering arrangements, room setup, and technology support to ensure seamless execution.
• Manage vendors and service providers, office supplies inventory, and purchasing.
• Oversee facilities projects such as space planning, renovations, office moves, and furniture procurement.
• Attend monthly Partner meetings and communicate and enforce office policies and procedures.
  

Office Support Staff Management

• Coach, mentor, train, and develop support staff while maintaining a positive office culture.
• Manage staff assignments, workflow, and administrative workloads; approve time?off requests.
• Assist with employee lifecycle for support staff, including interviewing, hiring, onboarding, training, performance reviews, and terminations.
• Build strong relationships with timekeepers to identify and address needs.
• Conduct monthly team meetings for office support staff.
• Manage onboarding for all new hires, including orientation, office tours, desk setup, I?9 verification, and training coordination.
• Partner with HR and Recruiting on attorney and summer associate onboarding and related processes.
• Identify and document performance issues and collaborate with the Office Managing Partner and HR to resolve.
  

Financial Management & Budgeting

• Assist with preparing the annual office operations budget and review monthly financial reports.
• Review and approve invoices and expenses in Chrome River.
• Oversee purchases of equipment, maintenance contracts, and office supplies in coordination with administrative departments.
  

Job Requirements
Knowledge Base & Education

• Ability to work a minimum of 40 hours per week during normal weekday business hours. Some communications or tasks may be required before or after normal business hours on occasion for client events, office maintenance items, or other matters. This position is exempt.
• A Bachelors or Associates degree in Business Administration, Business Management, Human Resources (or related field) is strongly preferred. Candidates with an equivalent combination of education and relevant experience will be considered.
• Proven hospitality and guest relations experience with office management and direct management of support staff is required, preferably within a law firm or professional services environment.
• Excellent oral and written communication skills.
• Strong computing skills including proficiency in Microsoft Outlook, Word, and Excel.
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change. Ability to work well under pressure while handling rapidly changing priorities, fostering strong partnerships across teams.
• Ability to work well independently as well as effectively within a team.
• Ability to work effectively in a collaborative, team?focused and fast?paced environment where every member is willing to pitch in and help others with fluctuating workloads.
  

Communication

• Upbeat and positive attitude with a strong clients first mindset along with well?developed customer service skills.
• Strong oral and written communication skills.
• Ability to manage confidential information and sensitive situations with tact and discretion.
  

Problem Solving Skills

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions and solutions.
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor.
  

Professionalism

• Ability to demonstrate a high level of integrity and apply professional discretion.
  

Other

• Strong attention to detail, with follow?through.
• Valid authorization to work in the U.S.
  

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full?service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high?net?worth individuals. Since our firms founding in 1848, weve continuously evolved to meet our clients changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Durham, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln); and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position is located in our DC office.

Why You Should Apply

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees overall well?being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

Learning and Growth

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs
• Medical
• Vision Care
• Health Savings Accounts
• Flexible Spending Accounts
• Wellness Program
• Employee and Family Assistance Program
  

Total Compensation

• Competitive Base Pay
• Annual Merit Review/Incentive Pay
  

Planning for the Future

• 401(k) with Company Contribution
• Short Term Disability Plan
• Long Term Disability Plan
• Life Insurance
• Critical Illness Insurance
• Parental/Family Leave
  

Culture and Workplace

• Respected organization with Collaborative Culture
• Growing Firm with an Exciting Future
• Contemporary Work Environment
• Positive and Respectful Work Climate
• Performance Recognition
  

Compensation for this position will range from $100,000 - $130,000.

To be considered for this position, please submit an application via our online portal.

Recruitment Agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as Michael Best) are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.

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