Product Management
2 weeks ago
Onsite role located at 100 Throckmorton Street, Fort Worth, TX 76102.
Who You Are- Product thinker and doersomeone who takes initiative, is obsessed with delivering value to customers, and has a strong sense of accountability for outcomes.
- Can translate ambiguous ideas into clear product strategies and balance customer empathy with data?driven decision?making.
- Natural collaborator who enjoys working with cross?functional teams to create simple, impactful experiences for users.
- Unafraid to get into the details while keeping the big picture in mind.
Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance, and deposits money in your bank account while delivering a smooth checkout experience. We are an industry?leading payment processing company that provides partners and merchants with powerful in?store, online, and mobile payment solutions backed by the latest payment security and superior customer service. We help businesses pay, get paid, optimize, and grow.
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ResponsibilitiesAs a Product Manager/Owner Merchant Services, you will take end?to?end ownership of a moderately complex product or a major feature within our merchant services offering.
- Own end?to?end accountability for a low to moderately complex product or a significant or complex feature of a product.
- Develop and manage product roadmap, backlog, and drive performance against KPIs (financial and non?financial).
- Provide clear guidance to Product Management and Development on customer needs and expected outcomes.
- Work with Product Development to manage delivery in line with priorities.
- Engage key stakeholders across the business to ensure product success.
- Responsible for overall product strategy and P&L, balancing investments (money, time, people) in short?term tactical product improvements with long?term strategic product investments to maximize ROI.
- Evaluate product performance, solicit feedback, integrate the voice of the customer into the product roadmap, and gather and present customer insights.
- Define, drive, and monitor product KPIs across the business.
- Engage with Product Development to guide the team and ensure business needs are met.
- Collaborate with Product Development for roll out and release.
Basic Qualifications
- Bachelors degree AND 2 years relevant experience; OR HS/GED AND 6 years relevant experience.
- Technical understanding of product and customer requirements.
- Successful track record in product development and product lifecycle management for multiple product lines.
- Experience developing, presenting and launching product lines.
- Experience collecting quantitative product data and metrics to understand user behavior and discover/evaluate product opportunities.
- Knowledge of major product lines and potential applications.
- Ability to perform quality assurance controls on product to drive product evolution.
- Experience in team development and motivation.
- Experience with financial acumen.
- Must be 18 years of age or older.
- Bachelors Degree in Marketing or Business Management.
- 2 years of experience in Product Management.
- Digital IQ and technology translator.
The compensation range for this position is $95,000.00 $110,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job?related knowledge, skills, location, experience, and take into account internal equity.
Benefits- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer?Matched Retirement Plan
- Employee Stock Purchase Plan
- Short?Term and Long?Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
- Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Equal Employment OpportunityDeluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a DisabilityIf you require reasonable accommodation in completing this application, interviewing, completing any pre?employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
Seniority Level- Mid?Senior level
- Full?time
- Product Management
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