Logistics Customer Service Representative Seattle, WA
7 days ago
Seattle, WA
Your Role- Manage customer interaction and documentation to ensure successful movement of cargo.
- Quote, book, and track domestic and international cargo shipments.
- Ability to assign and delegate tasks to maximize department efficiency and employee productivity.
- Work with the warehouse and other departments to efficiently handle shipments.
- Assist the sales effort to resolve issues, identify opportunities, and achieve goals for customer retention.
- Self-starter, organized, good time management and problem-solving skills.
- Ability to work independently and as a team as needed.
- 2 years of experience in logistics. Air freight and export experience is a plus.
- High School Diploma or GED.
- Working environment is fast paced and a successful candidate must possess the ability to multi?task and prioritize competing time?sensitive situations.
- Eligible to pass TSA background check.
- Basic Computer Skills including e?mail, web browsing, Microsoft Outlook, Excel and Word.
- Strong grasp of geography to determine best freight forwarding routes.
- Customer service and vendor relations skills over the phone and in person.
Good Reasons to Join
We offer a great compensation package, medical, dental, and retirement benefits package, tuition reimbursement, and a dynamic global work environment. At Commodity Forwarders Inc., we strive daily to transport perishable products worldwide, while exceeding expectations through our people, network and technology.
Commodity Forwarders Seattle Address19034 13th Place South # 3 Seattle, WA 98148
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