Call Center Representative

4 days ago

Boston, MA, United States Lever Organic Full time

Job Description

We are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers.

Responsibilities
  • Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform
  • Work collaboratively in a team environment to help answer questions, share knowledge, and shadow / reverse shadow with new employees during their onboarding
  • Help to maintain documentation, training resources, and internal knowledge materials
Requirements
  • Attentive - accurately follows directions
  • Friendly - maintains a warm and caring demeanor
  • Excellent communicator - communicates clearly and has proper phone etiquette
  • Analytical - ability to critically review information and solve problems
  • Efficient - effectively prioritizes multiple tasks
Benefits
  • Paid time off and paid holidays
  • Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
  • Life Insurance, Disability Insurance and more
  • 403(b) Retirement Plan
  • Employee Assistance Program and Legal services, as needed
  • Lots of Merchant Discounts to improve your purchasing power
  • We are a Public Student Loan Forgiveness (PSLF) qualifier

Range depends on experience.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

#J-18808-Ljbffr

  • call center representative

    2 weeks ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • call center representative

    1 week ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • call center representative

    1 week ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • call center representative

    1 week ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • call center representative

    1 week ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • call center representative

    1 week ago

    Boston, MA, United States TIBCO Software Full time

    Call center representative. boston , massachusetts posted 1 day ago job details summary $18 - $22 per hour temp to perm high school category office and administrative support occupations reference. AB 4118871 job details We are looking for individual Call Center, Representative, Healthcare, Patient Care, High School, Technology

  • Call Center Representatives

    4 days ago

    Boston, MA, United States Adecco USA Full time

    Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity. Pay Rate Range: $20 - $23 per hour Schedule(s)/Hours: 1st Shift: 7:00AM -6:00 PM. 5 Day work week, Saturdays are required 2nd shift: 2pm-11pm SATURDAYS ARE...

  • Call Center Representatives

    2 weeks ago

    Boston, MA, United States Adecco USA Full time

    Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity. Pay Rate Range: $20 - $23 per hour Schedule(s)/Hours: 1st Shift: 7:00AM -6:00 PM. 5 Day work week, Saturdays are required 2nd shift: 2pm-11pm SATURDAYS ARE...

  • Call Center Representatives

    1 week ago

    Boston, MA, United States Adecco USA Full time

    Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity. Pay Rate Range: $20 - $23 per hour Schedule(s)/Hours: 1st Shift: 7:00AM -6:00 PM. 5 Day work week, Saturdays are required 2nd shift: 2pm-11pm SATURDAYS ARE...

  • Call Center Representatives

    2 days ago

    Boston, MA, United States Adecco USA Full time

    Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity. Pay Rate Range: $20 - $23 per hour Schedule(s)/Hours: 1st Shift: 7:00AM -6:00 PM. 5 Day work week, Saturdays are required 2nd shift: 2pm-11pm SATURDAYS ARE...