Community First Services and Supports

Community First Services and Supports (CFSS) Service Coordinator

Join to apply for the Community First Services and Supports (CFSS) Service Coordinator role at Lifeworks Services, Inc.

Description
A full?time, exempt CFSS Service Coordinator will provide case management for clients and families enrolled in Financial Management Services. The role supports individuals with disabilities by managing fiscal budgets, ensuring funds are used to meet personal needs and life priorities, and maintaining expertise in Minnesota waiver programs and related regulations. As part of the Self?Directed Services team, the coordinator enjoys significant autonomy while managing their caseload and delivering high?quality, person?centered support.

• Position Title: Community First Services and Supports (CFSS)
• Department: Self?Directed and In?Home Services
• Hours: Full?time; 40 hours/week, Monday Friday (Exempt)
• Location: Richfield/Hybrid
• Compensation: $49,500 $55,000
• Bonus Eligible: Yearly
  

What We Offer Employees

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Years Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long?term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement
• 403(b) retirement plan Lifeworks contributes 3% of salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)
  

Youll Succeed In This Role If You

• Are able to travel 2035% of the time to engage with participants, their representatives, state and lead agency personnel, and attend external trainings.
• Can perform the essential functions of the job, with or without reasonable accommodations.
• Understand and communicate written and verbal directions.
• Are proficient in Microsoft Office Suite and have strong general computer skills.
• Have regular attendance, reliability, and punctuality.
• Can manage multiple priorities and take initiative with work objectives.
• Have a thorough understanding of disability services and funding sources available in Minnesota.
• Have strong analytical and financial literacy to meet budgets.
• Deliver training and empower others to follow procedures, ensuring success with self?directed services.
• Demonstrate interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff.
• Are able to work independently; organize work consistently and meet deadlines.
• Demonstrate problem?solving skills with an optimistic and compassionate nature.
• Collaborate with co?workers across departments and teams.
• Must pass a background study with the Department of Human Services, a drug test, clean driving record and reliable transportation for work driving purposes.
  

How Youll Be Spending Your Time

• Managing a caseload of clients and overseeing individual fiscal budgets using strong mathematical skills, technical tools, and spreadsheets for accurate financial tracking.
• Conducting intake meetings with individuals and their support teams to review and finalize Service Plans.
• Empowering individuals with disabilities and their support networks to lead self?directed lives by effectively utilizing available funding to meet personal needs and priorities.
• Maintaining in?depth knowledge of Minnesota waiver programs and relevant Minnesota Department of Human Services (DHS) regulations to ensure compliance and quality service delivery.
• Communicating effectively verbally, in writing, and in person with individuals receiving services, their support networks, Lead Agencies, and referral sources.
• Providing education and guidance to individuals and their support systems to enhance understanding and successful implementation of self?directed services.
  

Requirements

• High School diploma with a minimum of three years direct care experience with disabilities or those aged 65, older or in a related human services field.
• Bachelors or Associate's degree in Human Services or related field with 2 years of relevant work experience preferred.
• Demonstrated interpersonal skills that quickly build rapport with customers, Lead Agencies, and administrative staff.
• Case management experience related to self?directed services preferred.
• Fluent in English, verbal and written.
  

Equity Statement

Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status, genetic information, or any other characteristic protected by law.

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.

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