HELP DESK SUPPORT

1 week ago


Boston, MA, United States Kyyba Full time
Job Title

Key Responsibilities:

Provide level 1 help desk customer support to assist licensees using BHPL eLicensing application to apply for / renew health profession licenses.

Triage incoming issues to determine appropriate actions (immediate resolution, escalation, etc.).

Utilize internal ticketing system.

Communicate, and enforce system standards as necessary.



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