Applications Engineer I

Applications Engineer Opportunity

Silvus Technologies is dedicated to connecting those who keep us safe. We deliver advanced Mobile Ad-hoc Network (MANET) radios powered by our custom Mobile-Networked MIMO waveform. Our radios provide vital communications for mission critical applications in harsh environments from underground tunnels to high altitude balloons. Silvus StreamCaster radios are adopted by customers worldwide, including the U.S Departments of Defense, law enforcement agencies, and industry-leading drone, robot, and unmanned systems manufacturers. Wouldn't you like to join an incredibly talented group of people doing challenging work with the prime directive of Keeping Our Heroes Connected?

Silvus' rapid growth is fueled by research and innovation and a team of passionate, skilled, and creative individuals. If you're looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career.

Role and Responsibilities

• Design and test complete solutions that solve unique technical problems.
• Define new products and features to fill gaps and perform product evaluations and field trials for new product features and accessories.
• Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis via phone, online, and in person.
• Work individually and with Engineering teams to support these requests via in-house or field testing and validation.
• Test and harden existing features through firmware and hardware changes in realistic applications.
• Support the Sales Engineering team by helping prepare for demos, training, testing, or recreating bugs and issues they see in the field.
• Create and maintain customer-facing documents and content including manuals, guides, videos, application notes, etc. to support customers and sales more efficiently.
• Oversee and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests.
• Travel requirements up to 25% travel to provide in-person engineering support to customers and the sales team, including demos, troubleshooting, system integration, and training.

Required Qualifications

• Bachelor of Science in Electrical Engineering, Engineering Technology, or related technical field.
• Proficiency in instruments such as spectrum analyzers, multimeters, signal generators, and other RF and data network test equipment and testing.
• Ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers.
• Strong verbal and written communication skills.
• Excellent organizational skills and attentiveness to details.
• Proficiency with PC office applications and mobile devices.
• Ability to lift up to 50 lbs.
• Willingness to travel and work at customer sites.
• Note - Must be a U.S. Citizen due to clients under U.S. government contracts.
• Employment is contingent upon the successful clearance of a background check.

Preferred Knowledge Skills and Abilities

• Proficiency with TCP/IP protocol and networking.
• Experience with operating and testing IP radios/modems.
• Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies.
• Experience in testing embedded radio communication systems.
• Familiarity with Linux.
• Proficiency with programming languages such as Python or C/C++.

Compensation

The pay range is based on market research and peer data, and will vary depending on the candidate's experience and qualifications. CA Pay Range $70,000$90,000 USD.

Note - As a U.S. Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements are needed for some Engineering or R&D roles. This generally does NOT apply to International positions; only job postings for positions located in the U.S. Exceptions will be included in the Required Qualifications section of the posted position. All Employment is contingent upon the successful clearance of a background check.

Silvus is proud to be an equal-opportunity employer, and we value diversity. We do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex (including pregnancy), sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, physical or mental disability, protected veteran status, genetic information, political affiliation, or any other factor protected by applicable federal, state, or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation. Silvus does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Silvus Technologies.

---