Residential Security Specialist Supervisor

Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care: Nonviolence, Emotional Intelligence, Social Learning, Democracy, Open Communication, Social Responsibility, Growth and Change.

Job Summary:

The Residential Security Specialist (RSS) Supervisor is responsible for all aspects of leading and supervising RSS staff, who are responsible for duties associated with the safety and security of youth, staff and the building. This includes monitoring the movement of staff with youth throughout the facility, via security video and radio communication, and duties such as building inspections, checking in staff and visitors, and supporting in the milieu as needed.

Duties and Responsibilities:

• Interviews, hires, trains, supervises, and evaluates RSS staff for the program. This includes conducting annual performance reviews, competency assessments and training support for supervisees.
• Oversees all aspects of the RSS team and fills in as an RSS as needed
• Submit detailed and thorough documentation for items such as inspections, in accordance with agency and ORR requirements.
• Deliver Mandt system training to all staff upon hire and annually. Deliver new hire safety presentation and building tour to new employees.
• Communicates safety concerns with onsite program leadership, Facilities and Safety Coordinator and may liaison with the Safety Committee. Participates on Agency Safety Committee, Facilities Meeting, and attend Program Leadership meetings.
• Monitors movement of workers and youth within the facility, efficiently communicates with on duty staff regarding locations and movements of youth, may assign staff to areas of need as necessary. Maintains informed of youth run risk levels and safety plans.
• Maintain safety and security of the physical infrastructure by performing routine and random security duties. Maintain working relationship with external security company, Securitas. Remove trespassers as needed.
• Operates communication equipment including closed circuit video, staff radios, and maintains surveillance of all occupied areas.
• Informs on duty staff via radio communication of any safety and security issues while preventing and detecting security breaches. Intervene and report on any remarkable unauthorized behaviors of the residential population.
• Maintain and control access to building's parking lot.
• Maintains relationship with parking garage management; schedule staff to park in the garage. Manage distribution of parking hangers.
• Completes and signs off on timely and accurate timesheets and other personnel/administrative records as required.
• May support in the milieu, or completing youth intakes, as needed, in communication with Milieu Supervisors
• Demonstrate a commitment to learning and implementing the Sanctuary Model and other organizational policies and practices.
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
• Other duties as assigned to ensure successful operation of program/department

Competencies:

• Communicate clearly and effectively, orally and in writing in English
• Applicable federal and state laws
• Administer policies, procedures and programs
• Interpret information, utilize critical thinking and explain concepts to others
• Maintain effective working relationships with agency employees at all levels and the general public
• Define and resolve moderately complex problems

Required Position Qualifications:

• Attained age 21 years or older before first day of employment in position (ORR)
• High School or equivalent Diploma;
• Experience working with youth, preferably in a monitored or secured, residential facility
• One year experience supervising employees, or one year experience in a leadership role (or with lead duties)

Preferred Position Qualifications:

• Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test for Spanish.
• Demonstrated ability to remain calm in crisis situations
• Knowledge of Federal, State and agency regulations.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

• Able to work shift hours and days, as assigned by Supervisor.
• Available to support other Morrison ORR programs as needed
• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review: https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
• Proof of Vaccination (MMR, Varicella, DTap & Influenza annually).
• Completed Nonviolent Crisis Intervention Training upon hire and annually
• Current CPR and Standard First Aid required
• 40 hours of required training per year

Working Conditions:

Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.

Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.

Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.

All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.