Program Specialist II

Direct message the job poster from Populus Group

???? Internal Recruiting Manager | Direct Placement Account Manager | Bridging Talent & Opportunity
PG Difference

PG is a Minority and Veteran Owned Workforce Solutions company. Our culture and our brand are built around our people-first mentality. We place an emphasis on building relationships and getting to know our PG community and business before we train employees on their day-to-day jobs. Our goal is simple, to help our employees build a network of lasting relationships based on trust and respect for each other. This allows us to foster an environment that supports employees' choices to balance whats most important to them. Our hybrid environment provides employees opportunities to connect, develop, and succeed, while still giving them autonomy and flexibility to work remotely or from a local office based on their needs.

We believe that everyones voice matters regardless of their role or tenure. Within PG, employees have access to leadership of all levels and the opportunity to give and receive feedback to influence change in both formal and informal ways. We also like to have quite a bit of fun along the way

Job Description

The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist II acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner.

Responsibilities

• Assist with PMO roadmap/AGS Way initiatives
• Lead client meetings to review operational site metrics and contribute to strategic planning discussions
• Assist client managers during all stages of the contract labor process including: requisition intake, sourcing, and candidate shortlisting and interviewing (Can perform all primary or supplemental responsibilities of the PMO end to end acquisition process)
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base
• Document requirement intake conversations in appropriate database
• Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response
• Coordinate with the hiring manager to establish clear expectations, timelines, feedback protocols, and defined roles and responsibilities for all participants in the requisition fulfillment process.
• Coach, manage and oversee performance of participating staffing suppliers
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system
• Monitor performance against contract SLAs, requisition aging, invoicing, time and expense entry and vendor compliance tracking
• Conduct supplier scorecard reviews, including performance discussions, metric adherence and strategic conversations
• Maintain and update monthly activity and performance reports
• Assist with development of presentation and customer-facing items (QBRs, Operational reviews, Dashboard reviews, other), with support from leader
• Maintain regular, professional communication with clients, staffing vendors, contract personnel, and partners through in-person meetings, email, and phone.
• Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity
• Liaison with managers, vendors and client security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
• Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security)
• Assist with the collection of company assets from vendors (laptop, badges, etc.)
• Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays
• Log all client and vendor inquiries into Salesforce.com
  

Qualifications

• Experience in high volume coordination activities (interviewing, onboarding, etc.)
• At least 2 years of industry/recruiting/staffing industry experience (required)
• At least 2 years of direct experience interacting with client hiring managers, suppliers, or sponsors
• Excellent verbal and written communications
• Ability to work in a dynamic environment that changes from day to day
• Excellent analytical and problem solving/issue resolution skills
• Excellent documentation and follow up skills
• Exceptional time management
• Excellent organization skills and attention to detail
• Proficient in of MS Office (Excel, Word, PPT) and PC skills
• Must be able to analyze data and perform basic functions within Excel (VLOOKUP, Pivot Tables, Creating a Table, Sorting Data)
• Able to work independently with minimal direction required for core daily responsibilities
• Medium level of direction needed for advanced responsibilities
• Customer Focused
  

Benefits & Development Opportunities

• Our hybrid environment provides autonomy and flexibility to work remotely or from a local office based on team need
• Employee Development Program offering learning opportunities for varying levels of experience
• Tuition Reimbursement for both Undergraduate and Graduate Degrees
• Free Book Program (Yup, free books sent right to your door)
• Internal development lunches and Snack Chats (Yes snacks)
• Annual Training Fund
• Community Service Hours
• 20 Days PTO (Not Including Observed Paid Holidays)
  

Projected Budget Compensation

External Hourly Base Compensation: $55,000-62,000

Bonus eligibility up to $6,500

Cost of Labor Adjustment applicable in specific markets

Populus Group is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ClimberHR@PopulusGroup.com for other accommodation options. However, if you have questions about this position, please contact PGinternalrecruiting@populusgroup.com.

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