German Customer Support Representative

1 day ago

Madison, WI, United States Apply2day Full time
German Customer Support Representative - Remote

Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client for the role of German Customer Support Representative - Remote in Greece In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

  • Manage incoming chat, mail or phone calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build relations of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.

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