Commercial Insurance Account Manager

2 days ago

United States Insurance Office of America Full time
Commercial Insurance Account Manager Transportation (Remote Opportunity)

Join to apply for the Commercial Insurance Account Manager Transportation (Remote Opportunity) role at Insurance Office of America.

Title: Account Manager Commercial Lines

Location: Fully remote (residents in Pacific or Mountain Time Zones). Supporting office: Lehi, UT.

Book Focus: Transportation. Required: Active P&C license & experience with commercial transportation accounts.

Eligibility Note: If posted as fully remote or hybrid, individuals residing within a 50?mile radius of a branch may be required to work onsite occasionally. Requires a dedicated, distraction?free workspace. Remote work is not a substitute for personal responsibilities.

About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day?to?day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Key Responsibilities
  • Maintain technical competence and industry expertise.
  • Direct daily activities of the account management team.
  • Handle customer service requests, policy administration, billing, claims, and coverage analysis.
  • Manage policy expirations and renewals.
  • Conduct client research, prepare submissions, negotiate coverages, and present proposals.
  • Monitor accounts receivable reports and take action on delinquent accounts, collecting outstanding balances.
  • Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
  • Monitor and maintain activity/suspense to ensure timely completion.
  • Maintain frequent, transparent communication with the account team regarding workload status and any issues.
  • Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
  • Stay updated on company policies and procedures.
  • Seek and adopt best practices to improve individual and team performance.
  • Demonstrate integrity and leadership, championing IOA values.
Ideal Candidate Qualifications
  • 3+ years of account management experience, or 5+ years in the insurance industry.
  • Thorough knowledge of insurance brokerage and client needs.
  • Required active licensing; professional designation (CIC or equivalent) preferred.
  • Strong analytical, problem?solving, and decision?making skills.
  • Exceptional customer service, communication, multitasking, and organizational skills.
  • Proficiency in MS Office (Outlook, Word, Excel).
  • High School Diploma (or equivalent).
What We Offer
  • Competitive salaries and bonus potential.
  • Company?paid health insurance.
  • Paid holidays, vacations, and sick time.
  • 401(k) with employer match.
  • Professional growth and career progression opportunities.
  • Respectful culture and work/family life balance.
  • Community service commitment.
  • Supportive teammates and a rewarding work environment.
What to Expect (Application Process)
  • 30?Minute Phone Screen, Online Assessments, and Interview(s).

Salary Range

The expected pay range for this position is $70K to $100K per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

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    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

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    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...

  • Commercial Insurance Account Manager

    1 week ago

    , , United States Insurance Office of America Full time

    Commercial Insurance Account Manager - Transportation (Remote Opportunity) Apply for the Commercial Insurance Account Manager - Transportation (Remote Opportunity) role at Insurance Office of America. Title: Account Manager - Commercial Lines Job Description: Fully Remote: residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT. Book Focus:...