Strategic Account Manager

3 days ago

Atlanta, GA, United States EPLAN Full time

As a Global Strategic Account Manager at EPLAN, you will be at the forefront of driving enterprise-level partnerships with the worlds most influential industrial companies. This high-impact role is responsible for managing and expanding global relationships with key customers, aligning EPLANs software solutions with their long-term digital transformation strategies. You will serve as a trusted advisor and orchestrator across regions, business units, and stakeholders, ensuring consistency, maximizing account value, and delivering measurable outcomes. This is a strategic, consultative sales role ideal for a high-performing individual with a deep understanding of complex B2B sales, industrial automation ecosystems, and a passion for innovation in engineering and manufacturing.

Sales position that covers a limited number of significant global, regional, or national key accounts. Responsible for the development of strategic long-term commercial partnerships. The focus of the position is to maximize profitable revenue through selling incremental software to existing accounts and establishing growth through expanding into new applications and departments within the assigned key accounts.

Accountabilities

Strategic Account Management

Maintain sales contacts with significant global, regional, or national strategic accounts
Identify, analyze, and prospect new sales opportunities & strategic accounts
Develop and execute strategic account plans; responsible for managing a personal sales budget
Negotiate and close deals, preferably long-term contracts with significant added value to the sales objectives
Develop commercial relationships at the executive level within companies
Follow market, customer developments, and competitors to identify criteria impacting future business
Promote EPLAN; participate in PR events; represent EPLAN at fairs & business events
Develop an efficient network with important customers, business partners, competitors, and confederations
Maintain global relationships with the SAM Team and build plans for global development of respective customers

Account Planning

Analyze facts & figures based short- & long-term opportunities
Develop strategic account plans and provide accurate forecasts
Support the development & execution of all account plans & activities EPLAN-BE
Plan and organize sales activities to approach important customers
Draft the annual sales budget
Keep colleagues in other countries informed about commercial developments & (market-) evolutions of key accounts-BE belonging to an international organization
Initiate proactively corrective actions if necessary
Provide information to local sales team & management to support and define sales objectives & plans
Responsible for efficient & accurate sales administration
Manage customer information in the CRM system
Monthly, quarterly, and annual follow-up & analyses of sales results & forecasts
Produce reports & presentations related to budget, sales, accounts, figures, promo plans, etc

Strengthening Local EPLAN Team

Inform general manager about problems, complaints, developments in the market, and about competitors
Contribute to improving the quality of services by communicating remarks of accounts about the quality of EPLAN products & services
Consult about technical aspects with local colleagues after sales
Ensure efficient and optimal use of technology and training centers

Job Dimensions

Product portfolio: All EPLAN products & services
Travel: 50%+ Travel domestically andinternationally to meet customers, prospects, and to internal meetings as required

Education

Bachelor's or master's degree in engineering, business administration, or marketing or equivalent experience

Experience

Preferably a minimum of 5 years in selling solutions and business value to senior-level executives
Previous experience in successfully developing and/or managing major/enterprise accounts where significant revenue growth has been generated
Knowledge of CAE/CAD technology
A proven sales track record of selling to the Manufacturing industries is highly advantageous
Consultative Solution Selling, or Target Account Selling expertise

Knowledge

Knowledge of the market, engineering applications, and the consultative sales process required to close new business in a software solutions-oriented market
General knowledge in sales automation tools
Excellent knowledge of office applications: MS Office & CRM software
Excellent command of English (written and spoken)

Skills & Personal Competences

Strong organization and negotiation skills
Ability to demonstrate equal business stature at the executive level
Ability to prepare and deliver solid business cases and ROI studies to business decision-makers
An understanding of the business challenges associated with the market
Ability to develop profitable business solutions
Ability to effectively prioritize and manage numerous activities in a regional area while maintaining expenses
Advanced interpersonal and presentation skills
Advanced verbal and written communication skills
Result-driven team player; perseverance; proactive; initiative taker; problem solver; positive drive & attitude

Organization & Contacts

Reports to: Group Lead Strategic Account Management
Internal contacts: Local and international sales team, local and international professional services team, SAM colleagues, local and international management
External contacts: Customers, prospects, partner companies

#Eplan

Seniority level

Seniority level Mid-Senior level

Employment type

Employment type Full-time

Job function

Job function Sales and Business Development
Industries Internet Publishing

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