Teller Travel Team

1 day ago

San Antonio, TX, United States SAN ANTONIO STAFFING Full time
Job Function

To create an exceptional customer experience by ensuring all transactions are processed accurately. Keep accurate records of currency and negotiable instruments while following bank policies and procedures. Being part of the Travel Team requires travel between any of our banking centers, as needed. Provide referrals for new products and services based on customer needs on a daily basis.

Duties and Responsibilities

- Deliver exceptional customer service by engaging, educating and building personal connections with our customers.

- Accept and process deposits and withdrawals on commercial, personal, and savings accounts. Cash various types of checks according to established policies.

- Count, sort and package currency and coin. Prepare and fill change orders for commercial customers.

- Use computer system/software to handle all bank offered services.

- Balance cash daily following standard procedures.

- Make referrals of bank's services to new and existing customers.

- Follow the bank's established sales and service process.

- Buy and sell money to stay within assigned cash limit.

- Perform other duties as assigned.

Minimum Qualifications

Work Experience:

- 1 year of previous Teller experience

- Ability to travel and work at various designated Jefferson Bank locations on a daily basis

- Able to work 40 flexible hours per week including Saturdays

- Excellent customer service skills while handling variety of duties

- Valid Driver's License with reliable transportation

Preferred Experience (Optional)

- 2 years of previous Teller experience

- Proficiency in financial platforms such as core system and CRM as well as working with cash recyclers

Supervisory Experience

- None

Education/Skills/Experience

- High School Diploma or GED Equivalent

Equipment/Machines/Software

- Excellent computer literacy in all Microsoft Programs (Outlook, IE 11, Word, Excel, Power Point, Adobe) - Ability to work with office equipment proficiently such as personal computers, laptop, smartphone, tablet, phone systems, copiers, scanners, shredders, fax machines and other digital devices - Ability to use adding machine/calculator - Use of coin and bill counter

Position Includes Driving

Yes, must provide and maintain valid Driver's License with reliable transportation

Competency Requirements

Strong and positive interpersonal skills with the ability to interact with a wide range of individuals and situations with professionalism. Must be able to communicate effectively, coherently and concisely.

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