Senior Product Manager

Senior Product Manager - VTS Activate Property Operations

Join to apply for the Senior Product Manager - VTS Activate Property Operations role at VTS.

VTS Activate powers tenant and occupier experiences across office, industrial, and retail properties. The Property Operations module underpins the platform, streamlining maintenance, service requests, billing, and payments for property managers and tenants alike.

As Senior Product Manager, Property Operations, youll define the roadmap and strategy for how building teams manage operations more efficiently. Youll work closely with engineering, design, and customer stakeholders to simplify workflows, improve response times, and elevate tenant satisfaction.

Location & Work Arrangement

This role is based in our New York office and requires in?office collaboration four days a week, with periodic travel to customers (approx. 1020%).

What you can expect

• Own the Property Operations roadmap, prioritizing work order management, preventive maintenance, service workflows, and billing automation.
• Deliver high?quality releases that streamline building operations, improve service efficiency, and enhance tenant satisfaction.
• Identify opportunities for automation and AI, enabling intelligent triage, classification, and scheduling of service requests.
• Integrate with third?party systems such as facilities management, IoT, and accounting platforms to expand ecosystem value.
• Collaborate cross?functionally with engineering, design, operations, and customer teams to drive execution and adoption.
• Run discovery with property and facilities managers to validate needs, prototype ideas, and measure success through key performance indicators.
• Ensure compliance and reliability, partnering with security and infrastructure teams to maintain uptime, data privacy, and operational integrity.
  

To Succeed In This Role, You Have

• 5+ years of SaaS product management experience, with at least 2 years owning a core module.
• Experience in property operations, facilities management, or related software systems.
• Strong analytical and problem?solving skills, using data to guide prioritization and decisions.
• Ability to collaborate across technical and non?technical teams.
• Familiarity with APIs, mobile/web development, and integration management.
• Customer empathy and passion for improving the tenant and property manager experience.
  

What VTS Values & How We Show It

• Strive for Excellence We provide executive coaches and training programs for all employees.
• Be Customer Obsessed Competitive compensation, comprehensive health benefits (including dental and vision), pre?tax commuter benefits, 401(k) plan, and fun events.
• Be Curious Education stipend for all employees.
• Move as One Open floor plan promotes cross?functional collaboration.
• Take Ownership Own the companys growth with equity packages.
• Appreciate the Difference Diversity celebration, flexible PTO, generous family leave program.
  

About VTS

VTS is the industrys only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. Launched in 2013, VTS has grown to become the largest first?party insights and collaboration engine in the industry, transforming strategic decision?making across U.S. and international markets. Our platform includes VTS Lease, VTS Market, VTS Activate, and VTS Data, serving over 45,000 professionals and more than 1.2?million users daily.

Pay Transparency

The base salary for this role ranges between $163,600 and $200,000 and is determined by market data, skills, experience, and geography.

EEO Guidelines

VTS embraces diversity and equal opportunity. All information and privacy statements are handled per EEO guidelines. For accommodation requests, contact ta@vts.com.

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