Shift Lead

4 days ago

Fort Worth, TX, United States Harri Full time
Overview

At Swig, were all about fun, energy, and giving our customers an unforgettable experience. Youll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, youll be part of a team that treats every customer like family.

As a Shift Lead, youll play a key role in ensuring the store operates smoothly, efficiently, and according to Swigs high standards. If youre passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team

What Youll Do
  • Complete store checklists, manage deposits, and ensure smooth operations.
  • Train, mentor, and communicate with team members to achieve success.
  • Stock, prep, and rotate food, supplies, and chemicals for smooth service.
  • Craft quality drinks and food by following Swigs procedures.
  • Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
  • Keep the dining room, outdoor areas, and workspaces spotless from wiping tables to deep cleaning as needed.
  • Handle prep, stocking, and staging to keep everything organized and efficient.
  • Assist with to-go and delivery orders, ensuring accuracy and timely service.
  • Maintain food rotation, cleanliness, and adhere to safety and sanitation standards.
  • Collaborate with your team to meet goals and create a welcoming atmosphere.
  • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience
  • Follow all company policies and procedures to uphold our standards and values.
  • Perform other duties as needed.
What Youll Bring to the Role
  • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
  • Exceptional attention to detail, ensuring everything is just right.
  • Excellent communication skills both verbal and written.
  • A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
  • The ability to multitask and handle fast-paced situations with ease.
  • A food handler's permit and reliable transportation.
  • Regular, predictable attendance and the ability to work as part of a close-knit team.
  • Must be at least 16 years of age.
  • Previous restaurant experience is a plus
Pay & Perks
  • Earn up to $13-17/hr (this includes tips)
  • Discounted Drinks & Cookies
  • Flexible hours and a fun, fast-paced work environment.
  • Opportunities for Growth
  • Participate in company wide competitions for prizes and recognition

We use eVerify to confirm U.S. Employment eligibility.

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