Coordinator of Records and Registration

Coordinator Of Records And Registration

Bucks County Community College is seeking a Coordinator of Records and Registration to support the daily operations of registration, academic records, and enrollment services with a focus on accuracy, compliance, and student-centered service. In this role, you will oversee essential functions such as enrollment verification, midterm grading, and special program registration, all while ensuring compliance with FERPA and institutional policies. In addition, you will help maintain efficient and responsive service across all student communication channels, supporting students and staff with professionalism and care.

Essential Duties And Responsibilities

Student Registration & Support

• Serve as a primary contact for student registration, including responding to inquiries, troubleshooting issues, assisting with course schedule changes, and staffing registration events.
• Provide registration and enrollment assistance for special populations, including senior citizens, guest students, and other non-traditional programs.
• Coordinate registration processes for special programs or non-credit to credit pathways.

Document Processing & Verifications

• Process document requests, including internal and external enrollment verifications (e.g., Clearinghouse, employer requests, loan deferment requests), record releases, official letters, transfer reports, and subpoenas, in accordance with college policy and FERPA.
• Oversee enrollment verification processes and midterm grading, including teacher-initiated withdrawals and reinstatements.
• Assist with degree audits, changes of major, program/course substitutions, and prerequisite or placement testing waivers.

Leadership & Collaboration

• Participate in process improvements and collaborate with campus partners to support registration and records workflows.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Minimum of 3 years of experience in a registrar's office or similar student services area in higher education.
• Working knowledge of FERPA and records compliance in an academic setting.
• Experience with student information systems (e.g., Workday Student) and document imaging platforms (e.g., Perceptive Content or similar).
• Strong organizational skills with excellent attention to detail and ability to manage multiple priorities.
• Exceptional customer service and interpersonal communication skills.

Work Environment

This position is based on-site at Bucks County Community College and requires regular interaction with students, faculty, and staff. Some evening or weekend hours may be required during peak registration periods or college events.

Salary Range

$50,618 -$55,000 (Commensurate with background and experience)

Application

Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC

Applications must consist of a letter of application addressing this specific position and the candidate's interest and qualifications for coming to Bucks County Community College, resume/CV, and a list of five professional references. References will not be contacted without prior permission. Finalists may be asked to provide additional materials.

Deadline

Applications will be accepted until the position is filled.

Benefits

Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.

We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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