Driver Engagement Representative

3 days ago


Elk Grove Village, IL, United States Sleek Technologies LLC Full time

About Sleek Technologies

Sleek Technologies is growing We currently have a full-time remote opening available on our driver engagement team.

Sleeks ongoing push to simplify logistics has disrupted an outdated freight brokerage model and has advanced the shipper/driver relationship while increasing profitability for both sides. Sleek Fleets sleek web-based app has already helped thousands of drivers take back their pay and freedom stifled by large carriers and factoring companies while helping dozens of shippers increase efficiency and profitability for their business.

Our entire staff is remote; we have no office to report to and therefore our employees have no commute to frustrate them. We believe in a work/life balance and recognize the evolution of the traditional office. Being part of an all remote company does not mean youre isolated and dont talk to anyone, we utilize multiple outlets and technologies to collaborate and come together as a team. We believe in buckling down and forging new paths, all from the ease of your own remote office. We dont believe in wasting employees time by making them drive and ship themselves to an office instead, we help drivers drive and shippers ship with an app thats faster than an open freeway. We are committed to creating an engaged culture and believe the alignment of a team to a core set of values, produces trust, empowerment, and responsibility.

If you seek career growth and the opportunity to help grow a company from the ground up, check out our positions to see what might be a good fit for you. Perks include health and dental insurance, 401K options, flexible vacation time, work computer, tools to help you get your job done, and the ability to work from anywhere.

About the role

The Driver Engagement Representative is responsible for engaging drivers, guiding them through the registration process, and ensuring that they become active members of the Sleek network. Your focus will be working with our sales and operations team to secure the right carrier and the right price to move our customer's products most efficiently. This role reports directly to our Driver Engagement Team Lead. This role may require working weekends and after hours if needed.

What you'll do

  • Conduct targeted driver reach-out to build and grow the network of Owner Operators and carriers through lead generation, cold calling, emails, and referrals.
  • Assist drivers from registration to Active status as well as bidding on loads
  • Day to day support of drivers (e.g. Q&A, troubleshooting)
  • Maintain contact with drivers to secure additional capacity to cover current or future loads.
  • Provide and negotiate rates to carriers in accordance with Sleeks transparent pricing model.
  • Build carrier relationships and leverage knowledge of the industry to influence the decision making process
  • Skillful and persistent use of phone and email is a prerequisite
  • Identify issues and work cross-functionally to determine and implement the best solutions.

Qualifications

  • Education: College degree, suitable logistics experience or vocational equivalent (e.g. Military Operations)
  • Experience: Must have 1+ years working in a logistics brokerage firm or for a carrier.
  • Negotiation: Ability to persuade, motivate, influence, and negotiate with others
  • Personable: Ability to develop authentic, professional relationships with drivers.
  • Proactive: The ability to follow through on commitments, overcome challenges, and solve problems.
  • Computer Literate: PC/Macbook/Chromebook savvy. Ability to seamlessly manage personal technologies - PC, smartphones and common communication platforms (i.e. Gmail, Outlook, MS Office) at a fast pace.
  • Capable of working independently as well as collaboratively across the company
Benefits
  • PPO health insurance
  • Guardian dental and vision insurance
  • Life Insurance, STD, LTD
  • 401k with match
  • Company issued laptop
  • Flexible PTO
  • Remote work (work from home)
  • Technology to help you collaborate with your colleagues
  • All-hands meetings to share company information
  • Company team outings

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