Regional Key Account Director

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Regional Director, Key Account Management Automotive will be responsible for nurturing and growing relationships with our key clients across the globe. This role is pivotal to our organization's growth strategy, focusing on client retention, expansion, and delivering top-notch logistics solutions. The role supports all business verticals Contract Logistics, Freight Forwarding, and Ports and Terminals.

KEY ACCOUNTABILITIES

Develop and maintain strong relationships with key clients, understanding their business needs and challenges

Identifies and develops relationships with key decision makers at all levels within an account

Account Growth and Expansion: Identify account growth and expansion opportunities, collaborating with internal teams in other regions to develop solutions

Responsible for customer in all regions, as well as leading the commercial coordination across DPW regions

Ensure that clients know all the services and capabilities our company can offer to meet their evolving logistics requirements and the possibilities of connecting the various capabilities of the toolboxes to offer fit-for-purpose solutions

Own the development of and continuously update the customer global account plan so that it is always fit for purpose as an account management tool, ensuring the integrity of the plan against customer needs to enable strategic planning via executive reviews

Qualifies and quantifies potential growth opportunities

Understand the customer's business (strategically, operationally, financially)

Understand the customer's buying process and identify all influences, intimately understanding their requirements. Coordinate all growth initiatives specific to the global customer business, identifying and growing opportunities to the assigned targets for profitable sales volume and strategic objectives of the account

Provide customers with proactive proposals to solve their challenges

Following the FF Tender Management and CL Bid Process, responsible for ensuring solution development, pricing, and negotiation efforts that best address customer needs, coordinating the involvement of all key internal stakeholders

Track key account metrics and alert internal stakeholders of any performance or cost to serve requirements, ensuring action plans are initiated and acted on to resolution

Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win

Assist with high severity requests or issue escalations as needed

Co-ordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations

Plan, schedule and facilitate Quarterly Business Reviews with assigned accounts and maintain an up-to-date pipeline of current and future opportunities

QUALIFICATIONS, EXPERIENCE AND SKILLS

Degree or equivalent in business administration or transport/logistics

Proven track record of having consistently achieved on a sales quota at a relevant scale

Minimum >10 years experience within the transport, logistics or freight forwarding industry (or similar service industry) with focus on the assigned Industry Vertical

Significant sales experience

Experience and affinity with the Automotive Industry Vertical

Exposure to and working knowledge of all facets of contractual requirements

Strong communication skills - You are an exceptional listener.You communicate clearly.You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.Youre comfortable on the phone or to groups of people at any level. You are incredibly tactful when delivering the facts

Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions.You dont get flustered easily. If you dont know the answer, youll dig until you find it

Detail oriented - You pay strong attention to the details as it is one of your core qualities.As far as you are concerned, anything worth doing is worth doing right, every single time.You stay focused and nothing falls through the cracks on your watch

Exceptional critical thinking skills; you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly

Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organized

Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a can do positive attitude

Confidentiality - You consider and protect the confidentiality of company data at ALL times

IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel, PowerPoint and Visio

Flexibility to travel - You are ready to travel between 30 - 50% of the time across the globe

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the worlds trade flow better, changing whats possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain thats fit for the future.

Were rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, were at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customers door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change whats possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World iscommitted to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

#LI-JR2 #LI-Remote