Benefits Specialist

Our not-so-secret sauce. Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Benefits Specialist at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life. As a Benefits Specialist, you will:

• Answering incoming calls and respond to client's emails.
• Serves as a client contact for day-to-day needs and answers standard client questions to improve the client experience.
• Manages and records all activities in the workflow system to ensure timely follow up by client, carriers and client team.
• Complete assigned weekly client group eligibility reports.
• Troubleshoot assigned issues arising in day-to-day operations of client accounts.
• Completion of assigned audits of client accounts and research discrepancies.
• Management of client group eligibility through the online benefits enrollment system.
• Processing and data entry of client qualifying events, newly hired employees, terminations, and evidences of insurability as required by the client's scope of services.
• Administration of clients' annual open enrollment.
• Assist with other department responsibilities as needed.

Our future colleague. We'd love to meet you if your professional track record includes these skills:

• Minimum of high school diploma is required.
• Excellent organizational and customer service skills.
• Must be able to integrate seamlessly into a working team environment.
• Must be able to multitask.
• Must be detail oriented.
• Must be able to self-check for accuracy.
• Effective and clear communication skills, both verbal and written.
• Excellent computer skills to include intermediate knowledge of Microsoft Office Excel and Outlook.
• Previous experience in benefits insurance, human resources, or a related field
• Experience with an online benefits enrollment platform preferred.
• Current Life & Health insurance license
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability.
• Must obtain Life and Health Insurance license within first 90 days of employment.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE

The applicable base salary range for this role is $34,100 to $62,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: December 1, 2026