Assistant Nurse Operations Manager

Position Summary

Department: Patient Care Admin

Shift: Day/Full Time

Location: Health Central Hospital

Title: Assistant Nurse Operations Manager

Summary: The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department,(administrative supervisors and the mental health techs.) including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

• Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare.

Responsibilities

Essential Functions
• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection,
and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective
action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide
appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital
standards. Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients
and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate
nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state,
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Leadership
• Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
• Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.
• Implements strategies that promote education, health, and safety.
• Fosters diversity, equity, and inclusion.
• Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution
skills.
• Role models professional behaviors and serves as a mentor to coach team members and colleagues.
• Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.

Qualifications

Education/Training
• Bachelor of Science in Nursing Degree (BSN) required if no Masters of Science in Nursing (MSN).
• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate
degree in Business or health-related field preferred.

Licensure/Certification
• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
• Maintain current Basic Life Support (BLS) certification.
• May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Resuscitation Program (NRP)
Trauma Nurse Core Course (TNCC)

Experience
Two (2) years of experience as a Registered Nurse in an Critical Care setting, ED, ICU and charge nurse experience.

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