Shift Lead
3 days ago
Competencies:
• Sound judgment and decision making
• Ability to lead with respect and integrity
• Detail-oriented and organized
• Strong interpersonal and communication skills
• Maintaining a high performance and accountable culture
• Ability to motivate and empower a team to deliver the best
• Self-driven and flexible
• Microsoft Office Suite proficiency
Essential Job Functions:
• Support the Restaurant General Manager with the responsibility and management of all associates during assigned shifts
• Ensures food, beverage and service quality meet or exceed standards
• Monitoring all service equipment
• Performing closing and/or opening duties
• Train and motivate fellow associates
• Anticipating customer needs and addressing customer concerns
• Performing any or all of the following duties, as directed by the Restaurant General Manager: preparing/transporting deposits, assisting with labor scheduling and product projections and financials for the store with manager approval.
• Ensures a safe working and customer experience environment
• Ensuring compliance with all company policies.
• Contributing to a positive team environment through attitude and example
• Other duties, as needed.
Succession Planning
• This position is designed to be a developmental role for those associates desiring a position as Store Assistant General Manager in the future. This position provides the Shift Lead with the opportunity to develop the skills needed for promotion.
General Conditions and Physical Demands:
• Lift, move or carry up to 75 pounds
• Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl.
• Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking
Required Education and Experience
• Must be at least 18 years of age
• Has a minimum of six (6) months experience in a restaurant, hospitality or retail environment, preferably with "team lead" experience
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required for this job. Duties, responsibilities and activities may change, with or without notice.
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