Mazda City Service Advisor

1 week ago

Jacksonville, FL, United States Mazda City Of Orange Park Full time

One of the best places to work in Jacksonville is looking for an additional experienced & enthusiastic Service Advisors to join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you

JOB DESCRIPTION:

Assist customers in all their automotive service needs including the following steps:

  • Assist in scheduling appointments
  • Write up the customer requests as a Repair Order
  • Dispatch work to your team of Technicians
  • Flag and close repair orders when completed
  • Provide an interactive delivery of the vehicle back to the customer
  • Cashier duties, when needed

BENEFITS:

  • Compensation - Base salary + monthly commission (based on hours written and Customer Satisfaction scores)
  • Family-Friendly Schedule - Monday to Friday rotate early and late shifts 7AM - 5PM or 9AM-7PM, rotate Saturdays 8AM - 4PM, Closed Sundays
  • Full Benefits Package - Medical, Dental, Disability, Paid vacations, Vision & 401k (with 3.5% company match) available
  • Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.
  • EOE - we are an Equal Opportunity Employer
  • Great Work Environment - a family-friendly & drug-free workplace. We've been named one of the Best Places to Work in Jacksonville for the past 6 years.
  • Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.

LOCATIONS:

Mazda City of Orange Park is located on Blanding Boulevard, 2 miles north of I-295. 

SUPERVISION:

Your supervisor will be our Service Manager, Mike Lee, who has over 10 years of automotive experience.

ATTIRE:

Tom Bush polo shirt (provided) & pants or skirt

DESIRED SKILLS & EXPERIENCE:

  • Prior automotive Service Advisor experience PREFERRED
  • Must thrive in a team environment and enjoy working closely with others.
  • Candidates must have outstanding customer service phone skills and good organizational skills
  • Outgoing personality with expertise at developing relationships (i.e., a "people person")
  • Excellent verbal/written communication, presentation skills (including use of MS Office)
  • Ability to operate an automobile with a valid driver's license

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