Comp Breakfast Attendant

6 days ago

Washington, DC, United States Donohoe Companies Full time
Come join our team at Hyatt House DC Convention Center

Working at the Hyatt House DC Convention Center hotel offers the unique opportunity to be at the heart of one of the most vibrant and historically rich cities in the country. Employees are surrounded by iconic landmarks such as The White House, the Howard Theater, and the Smithsonian museums, all just steps away. the Hotel's prime location also provides easy access to public transportation that can get you to and from work with ease. Hyatt House DC Convention Center is close to national parks, Civil War sites, international dining, shopping, and exciting sporting events. This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.

Complimentary Breakfast Attendant

Range of Pay: $18.00 - $19.00 per hour

Position Summary

The Complimentary Breakfast Attendant plays a vital role in delivering a welcoming and satisfying guest experience during the hotel's breakfast service. This role position combines food service responsibilities with host duties to ensure guests feel valued and well cared for from the moment they arrive.

The attendant is responsible for preparing, stocking, and maintaining the breakfast area, ensuring food items are fresh, appealing, and compliant with health and safety standards. As a host, the attendant greets guests warmly, assists with seating when needed, answers questions about menu items and hotel amenities, and provides personalized service to enhance the overall guest experience.

This role requires excellent communication skills, attention to detail, and a friendly, proactive attitude to create a clean, comfortable, and inviting environment for all guests.

Essential Functions:
    • Answer guests questions about food and drinks, including ingredients and preparation details.
    • Greet newly seated guests warmly and in a friendly manner.
    • Take drink orders upon guest arrival, deliver beverages, and offer appetizers.
    • Merchandise menu items, including appetizers, entrees, and desserts.
    • Quickly process orders using the Point of Sale (P.O.S.) system.
    • Follow alcohol awareness procedures to prevent guest intoxication.
    • Attend to guests' needs during food delivery and check back to ensure satisfaction.
    • Maintain tables by monitoring drink levels, removing clutter, and providing extra napkins if needed.
    • Calculate the total bill accurately and present the check when removing the last plate or upon request
    • Handle currency exchanges appropriately.
    • Keep the station clean and organized.
    • Promptly inform the immediate supervisor of any significant problems or unusual matters.

Additional Responsibilities:
  • Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook.
  • Be aware that the hotel operates 24/7, and department schedules may require flexibility beyond preferred or normal shifts.
Education and Experience:
  • Previous restaurant experience.
Skills and Abilities:
  • Ability to stand for extended periods.
  • Capability to lift heavy objects.
  • Strong oral communication skills.
  • Comfort working in a fast-paced environment.
Additional Responsibilities
  • Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Education and Experience
  • Previous restaurant experience.
Skills and Abilities
  • Ability to stand for long periods of time.
  • Ability to lift heavy objects.
  • Good oral communication skills
  • Ability to work in a fast-paced environment.

Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify

We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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